Jtl Alarm & Surveillance

Dolby, our technician, was just awesome. He was honest and straight forward. He came to our home and gave us a quote along with some advice and recommendations that best suit our needs, but ultimately it was our decision. Not to mention the price was very competitive.

Even during installation, Dolby continued to work with us to make sure our needs are met.

Very impressed and will recommend JTL and Dolby to our family and friends.

Great service from JTL! Their technician was fast and efficient. The installation was neat and clean. The technician was very upfront about the costs and gave me a range to choose from. Any questions I had, they were able to answer very knowledgeably and honestly. I didn't feel pressured to purchase at all. Got everything I needed and more! Thanks JTL!

I was immediately impressed with JTL upon first meeting with Dolby. He was courteous and professional, and most of all, didn't try pushing the 'Cadillac' system on me.

I had done the research on the bigger companies (ADT etc), and found that they had overpriced systems with lots of gimmicks. Dolby offered a better product at a competitive price (note that the installation of their system is free, I paid a bit more for some extra sensors).

The installation was clean and quick, taking only a few hours. Dolby also made sure that I knew the system inside and out before he left.

Bottom line, go with JTL, you'll never need another system.

Thanks Dolby! :)

Looked around for a little bit before finding JTL. Due to good reviews decided to give them a try. Dolby came out for a quote and was honest and helpful, we didn't feel pressured into anything which is a nice change. Installation was done well and Dolby made sure we understood the system. We would definitely recommend JTL Alarm & Surveillance too others.

I found a few companies on line that looked good and found that JTL was the first one to return my phone call. The technician came out quickly and went through the house with me ensuring we got what we wanted.

I researched a few companies before choosing JTL security to install my alarm. Their technician was amazing. He showed up on time and was punctual installing a complete new system and for free!!!The install went smoothly and he explained what he was doing and how to operate system which made me feel even more confident about the company. We had a couple issues after the system was installed and I called to let them know and the tech came back the same day to make sure it was running smoothly again!! Thumbs up for great service. I absolutely recommend JTL for anyone looking for a honest, local and sincere company.

My elderly parents' home was broken into last year and they did not leave their home together after because they were concerned about another break-in. After much convincing from myself, they agreed to an alarm install. I contacted several companies and researched online. Ultimately I settled with JTL after reading the reviews, speaking to Dolby, and hearing how committed he was to customer service. Dolby assured me he would take care of my parents and ensure they were comfortable with the alarm install and its operation. True to his word, Dolby did the install himself and fully explained everything to my parents to put them at ease. Dolby followed up with two phone calls after to see how they were doing and helped them further. I spoke to them yesterday - they left the house together for the first time since the break-in and seemed to have a new lease on life. They mentioned how appreciative they were of the help they received and Dolby's caring manner.
Thanks Dolby and JTL!

Dolby Song is by far the most honest technician I have every come across he didn't try to up sell me anything. He was honest and gave me the best option even if it met me using the old system anything he could do to help me save money. I did my research on them and was very happy to find they are accredited by the BBB my previous company I was with was not and they are a huge alarm company.I did get rid of it and chose to start a fresh with a new system. Dolby was extremely fast and quiet due to my newborn in the house he was able to install without waking him .He was super respectful when he had to enter the nursery he was able to install and I didn't even realize he was in there he moved like lightening lol. I had little problem on Friday with the system he advise me he could make it out on Sunday. Instead he made time on Saturday to get it done!!! Most alarm companies make you wait at least 5 business days.I am soooo highly impressed with this alarm company I will let my family and friend knows about it . I can't express how happy I am with the new service and I hope to be with them for many years to come.

After hunting around for various home security companies across Edmonton I found that JTL offered extremely competitive rates for my needs.
Installation was a breeze as Bao was extremely respectful and thorough, ensuring that everything was set up and installed with no damage to my home. He even took the time to orient me with some of the extra features in my system.

I have had no complaints with the system so far and am more than happy with the services. Based on my experience so far I would highly recommend JTL for anyone looking for a home security package

Very polite and friendly. Didn't make you feel pressured into buying product. Price was very competitive and service was great. Was very neat and clean with the install. Would recommend to family and friends.