Jtl Alarm & Surveillance

Requested a a quote and got an almost immediate response from Dolby. He was professional and willing to explain the process and tailor make a home security system to suit my needs. The installation was quick and clean. The products offered are great quality and function well with the iphone app. I'm very pleased and wouldn't hesitate to recommend JTL to anyone. A little note about the cost, the basic alarm package is included. I paid extra for light controls, thermostat, automated lock and extra window sensors. Very affordable for all I received.

JTL Alarm & Surveillance was and excellent choice for my home security needs. I had a previous system that needed upgrading. JTL provided an immediate quote, their pricing was very reasonable and affordable. The technician has excellent qualifications and had our system retrofitted and functional in a few hours without any issues. The technician provided training and information regarding all aspects of the alarm system, I felt very comfortable with the system by the time he left. I would highly recommend JTL Alarm & Surveillance this is truly a 5 Star company.

JTL Alarm & Surveillance installed a wireless system in our home and we couldn't be happier. After calling a dozen companies for quotes we decided to go with JTL because of the quality of the system, comparable pricing, quick turnaround time of installation. The installer was very professional and the system is synched to a cell phone which is an added bonus. Highly recommend.

I had recently moved into a home where the previous owners had left a security system, but only in pieces.

I called three companies for quotes:

Safetech emailed me back within a couple of days and quoted me $450 to reconnect whatever existing equipment I had in the house plus a couple of door contacts.

Reliance Protectron didn't even call me back.

I called JTL and left a message at 11am, the tech called me back at 2pm, he was at my house for a consultation by 6pm, and came to do the installation within a few days.

He walked me through my options, and quoted me $502 to use my existing equipment, plus four window contacts and a new door contact, and fixed one of the existing contacts that the previous owners tried to remove but failed. For this price, he also replaced the smoke detector and CO2 detector so they could all be synced in with a new alarm panel he would put in. He noticed that our existing front door lock could be hooked up wirelessly to the alarm panel so offered to set that up, too.
The day of installation, however, he discovered that the previous owners had removed the wireless unit from my front door lock to prevent me from connecting it to the alarm panel. He promptly replaced it with a working one at no extra cost.

A few days after the installation, I realized that my motion detector was setting off the alarm for no reason every time I left the house, so he came over within a couple of days and replaced that unit at no cost, too (it had been part of the original equipment.)

All in all, I basically got a whole new alarm system that could be synced with my cell phone for pretty much the same price that safetech quoted for three contacts and a reconnect. The monthly monitoring fee was the same as safetech would have been. The tech was knowledgable, easy to contact, and his exact words during the installation were "Your happiness is important."

I would highly recommend JTL to anyone for their home security needs and am very happy with this experience.

We decided on JTL based on all the positive reviews on this site, and we were not disappointed! Dolby came promptly for our appointment and answered all our questions with expertise. He recommended the system based on our needs and was very helpful to ensure everything was set up to our liking. highly recommended!

JTL installed a new system into my home quickly and efficiently, they were punctual, no upsells, no pressures, very reasonable price, with no hidden costs. The system is good quality yet affordable and covers all areas of my home leaving me feeling safe and secure. The technicians were knowledgeable and took the time to explain everything once they were done. They went above and beyond what I expected. A very positive experience.

I called JTL Alarm & Surveillance on a Sunday morning at 7am to book an appointment but the office was closed so the receptionist took my name and number to schedule a meeting with the technician. A technician called me 2 hours later and was able to come to my home the same day to give me a quote and run down of what system would suit my home. I had all the equipment installed in the home within the week and the care and consideration with all the work that was done was exceptional.

I Highly recommend giving JTL a call for a quote and seeing if what they have to offer is what you need.

I researched 2 alarm companies. Price was competitive on both. I went with JTL because of the quality of service and care. The technician who came out to give me a quote was very through. He was patient and took his time to explain to me what he thought me needs were and why. He left me with the pricing information and gave me the time I needed to think about my decision. There was absolutely no pressure. Once I made my decision to go with JTL booking the installations was very easy and they worked around my schedule. The technician who came out in install was respectful of my home. He explained things to me along the way and made sure I understood how to operate the system before he left. After it was up and running I had a few questions and the company responded to my calls very quickly. I would highly recommend JTL Alarm!

Technician came and checkout home. He had a few recommendation. I pick one that i can remotely control various devices ( lights,doors, camera) He came back in a few day and installed the system. Technician is very patient and helpful explaining how the system works. He is very professional and does a great job installing the system. I highly recommend him to relatives and friends.

We reviewed some providers of security systems for our home and were very pleased to have included JTL Securities in our review. Bao (Dolby) Song promptly visited our premises. He was extremely polite and knowledgeable and offered a security and monitoring solution that provided current technology at a very competitive price.

One of their service technicians, Blair, was dispatched within 3 days and successfully installed all the equipment. He was competent, courteous and was very careful not to damage anything in our home during the installation. He ensured the system was functioning as intended and provided a complete in-service of the system before departing. Professionally done.

I would highly recommend JTL Alarm and Surveillance be considered for your security needs.