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98%

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Reviews by rating (past 12 months)

Reviews for JTL Alarm & Surveillance

Average customer rating:
9.9 10 (125 reviews)

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Okrim in Edmonton
Okrim in Edmonton
1 review Edmonton, AB
10/10

home security

JTL did an awesome job installing everything. They are great and easy to deal with. Pricing is really good for what you get as well. I would defiantly recommend them to others.

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Company Response

Hi Okrim, much appreciated that you shared the great experience with JTL Security here, please enjoy the peace of mind. If there is anything that we can do to help you please don't hesitate to give us a call.

Pavel
Pavel
1 review , AB
10/10

Alarm system and surveillance system

A hudge shout out to Dolby with JTL alarms
Dolby came out to site to meet me and my wife to go over any questions or concerns we had
He was very knowledgeable and very friendly and was willing to work with our set budget his crew came on time to do install and did a amazing job with the installation
Dolby followed up with me to make sure we were happy overall a awesome experience thank you to JTL and a big thank you to HomeStars without HomeStars this was not possible
Cheers

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Company Response

Wow, this is an awesome feedback for us, and we are glad to hear that you and your families enjoy the peace of mind JTL Security setup there. If you have any concern or need help from us again, please don't hesiate to give us a call, thanks again Pavel, it has been very pleasant to work with you and families.

Private User
Private User
1 review Edmonton, AB
10/10

Great services

Amazing care, prompt and effective service, great prices. Very attentive service, I would highly recommend them. The techs were fast and effective, and if there were any issues they responded right away.

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Company Response

Thank you for sharing great expeience with JTL security.

Rommel
Rommel
1 review Edmonton, AB
8/10

Camera surveillance install

Great price, service, and equipment. Only 4 stars instead of 5 because wiring organization could have been cleaner.

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Company Response

Thank you for choosing JTL security and we are glad that you enjoy the security system we setup, if you have any concern please contact us at [email protected]

patrick in Edmonton
patrick in Edmonton
1 review Edmonton, AB
10/10

Home Security

Awesome clientele, great support team and outstanding pricing to suit our budget. I will certainly recommend JTL to friends. Our home is safe and secured, thanks to JTL ????Awesomely awesome

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Company Response

Welcome to JTL and thank you Patrick for sharing your experience with JTL, we are pleased to hear you that you were happy with us.

Jacques in Edmonton
Jacques in Edmonton
1 review Edmonton, AB
10/10

Installation

From the quotation to the installation, everything was perfectly clear. Dolby was on time in our meeting and quoted us a very reasonable price.
The technician Dave was also very precise with their explanation post installation. JTL is highly recommended.

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Company Response

Hi Jacques, thank you for the great review! please tell your friend about our product and service and we would love to help them out.
Yan.

Sean in Edmonton
Sean in Edmonton
1 review Edmonton, AB
10/10

Office Alarm

I have used JTL at both my home and office. They provide excellent service. They are always on time, explain everything, and are very responsive to concerns. I highly recommend them.

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Company Response

Hi Sean
Thank you so much for taking time and writing a review for us, we work very hard to make sure all our clients have positive experience with our product and services. I so glad this is reflected on your feedback here. We really look forwarding to servicing you in the future again.

Yan

Alanne in Calgary
Alanne in Calgary
1 review Calgary, AB
8/10

moving security system

Bob helped us when we had to move our office. He was there for every issue that came up! And the move did throw us a couple of curve balls. Thanks Bob for your help!

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Company Response

Hi Alanne
Thank you for your good review on Bob's job. He is always hard working and easy going.
If there is anything outstanding with your current security system, please don't hesitate to contact our office through email: [email protected], or give us a call @780.328.3232, we will make sure that your concerns are solved in time.

Yan

Andrew in Edmonton
Andrew in Edmonton
1 review Edmonton, AB
10/10

Nice people done nice work!

We just had JTL installed the security alarm in our office. Very nice people have done very nice work. Due to the nature of our business, we need one of the offices strictly secured, they provided perfect solution and added additional layer of security other than we requested, which would be a huge advantage for our regulatory site inspection. They did a fantastic work, and the wiring was very neat and organized, and they did spend time to make sure all wires went behind the drywall and are not visible. Both technicians are very knowledgeable, as well as the owner who I met before. After the installation, they spent time on showing me how to use the system and even how to download and configure the mobile app, very patiently and clearly. I would like to give extra 5 stars if that was possible. I highly recommend this security company!

1 of 1 people found this review helpful.
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Company Response

Thank you for sharing your positive experience with JTL Security, our team do appreciate your time spending with us and will love to help you more down the road if needed.

ShadowHelper in Edmonton
ShadowHelper in Edmonton
1 review Edmonton, AB
10/10

Thanks

Owner was very accommodating and installed a great system at a great price. Being able to control everything from your phone is awesome. Thanks would recommend to family and friends.

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Company Response

great to see your positive experience with JTL Security. at JTL we help clients choose the right product and right technician which will make sure security is well designed and right installed. We will help you out for any concern you have and will appreciate any business sent our way.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about JTL Alarm & Surveillance

JTL is a security practice which has been providing business and residence security solutions specialized in Burglary Alarm System; CCTV Security Camera System; Mega-pixel IP Surveillance system; Card Access Control Systems; Audio/Video System with exceptional quality products, professional installation, training , Home Automation, Light Control, Alarm Control, Garage Opener, Thermostat Control, Appliance Control, technical support and on-going improvement and innovation since the business was established in 2006
Our modern style security products, unparalleled service, attention to details and certified experienced professionals have made us the #1 choice for businesses, property managers and home owners in Edmonton and surrounding areas!
Contact your JTL local office at 780.328.3232 for appointment today.

CATEGORIES
Alarm Systems and Home Automation
PRODUCTS
Electronic Security, surveillance video equipment, alarm panel and detectors, card access control system
SERVICES
Alarm, home automation, Video camera, access control installation and service, Alarm Monitoring, Video monitoring
BRANDS
Panasonic, Honeywell, GE, DSC, Vivotek, Bosch, 2GIG,Alarm.com etc
WEBSITE
http://jtlsecurity.com
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
4
RETURN POLICY
14 days
PAYMENT METHOD
Credit Card, Cheque, Cash
LICENSES
All Licenses, fully assured,edmonton based
MEMBERSHIPS
CANASA, BBB, Edmonton Chamber of Commerce
LIABILITY INSURANCE
Yes
DIPLOMAS
Electronics, network, information system, ATC1, ATC2,KANTECH
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.