Direct Pro Windows & Doors

Windows & Doors Installation & Service
30 Macintosh Blvd Unit 12 Vaughan ON L4K 2M7
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Reviews for Direct Pro Windows & Doors

Average customer rating:
9.5 10 (44 reviews)

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John V from Caledon
4 reviews Caledon, ON
10/10

We replaced our front steel door with a fiberglass door and 3/4 length glass, along with our garage door into our house with Direct Pro Windows and Doors in December 2016 and we couldn't be happier. We received three quotes to do the same job, and Direct Pro had the best price, and one of the best experiences when door shopping.

The doors were installed as scheduled and the quality of their fiberglass door is second to none (is also manufactured here in Ontario). Our friends have installed a fiberglass front door less than six months before us with a different company (also on homestars, but I don't want to mention in case my review gets removed for that), and the dark brown coloring is coming off of their door in many spots. Our door from Direct Pro has not had any of the problems our friends who purchased their door from another company has had. We had one minor issue with a small gap between where the corner of the door sweep and frame meet. Direct pro sent a technician to come and fix the problem within the next few days of calling them. Problem was fixed and I haven't had any other issues.

A family relative needed a new sliding door and windows to be replaced at their home. They asked us about Direct Pro and what we thought, which we highly recommended based on price, service and quality of product. They ended up using them as well and had the same stellar experience.

I would highly recommend Direct Pro based on my experience and when we decide to replace our windows we will be calling them first.

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Company Response

Hi there! This is wonderful feedback. It really is great to hear that our team was able to meet all your needs and perform an excellent installation for you and your family. We're so glad you weren't disappointed, we would be more than happy to work with you again. Thank you so much!

Ginasp in Vaughan
1 review Vaughan, ON
10/10

Eugene and teams of installers did an amazing job. They were very polite and friendly. The garbage was removed and area cleaned. Service was excellent. I would highly recommend Direct Pro Windows and Doors.

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Company Response

Thank you so much for the recommendation and your generous review. We look forward to your next installation with us.

Jason in Toronto
1 review Toronto, ON
10/10

We hired direct pro to replace our windows. They were awesome from start to finish. Eugine was incredible to deal with, answering all of our questions and making sure the job was going to be done perfectly. Their installers were great -- very professional, very clean.

I'd definitely recommend them and use them and use them again if we ever move!

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Company Response

We love to read happy reviews and are thankful for yours.Thank you!

Toronto Yard and Garden
1 review Toronto, ON
10/10

We had a Window replacement contractor install Bay windows at the front back of our home. They installed it incorrectly, causing air seepage. We had a lot of trouble with that company, so we eventually called Evgeny to come out and replace the windows. The warranty contract was very clear, he was a real professional about everything. The job was completed in a timely manner. His guys were very knowledgeable and I learned quite a few things about window installation by observing and speaking with them throughout the process. Had the job completed 2 weeks ago, thanks Direct Pro!

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Company Response

Thanks for your business and review!

Vlad
1 review Vaughan, ON
8/10

The windows are of superb quality and the installation process was professional and efficient. Eugene and his team provided a complete no hassle experience - executed the work quickly and on-time as promised, were always prompt, and everything was cleaned up after the installation. I particularly appreciated that extra insulation was placed around the window frames, so now all rooms are no longer cold and drafty. I would highly recommend Direct Pro Windows

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Company Response

Thanks for your business and your review!

m2r1z5e
1 review Toronto, ON
10/10

The job was done well and looks great, sealed properly making my home warm and cozy. The installers were polite and friendly. The work area was cleaned, garbage removed. Installation went to my satisfaction. I rate there service as excellent. I would recommend this company to anybody.

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Company Response

What a nice review. Thank you. We hope that your new windows will provide you with a lifetime of enjoyment!

daniel
1 review Toronto, ON
10/10

16 windows were replaced in two days they seem to be good quality came with life time warranty and fare price.

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Company Response

Daniel, we are so pleased that you're happy with our products and installation. We truly appreciate your kind words!

Vito
2 reviews , ON
10/10

We used Alek at Direct Pro in 2015 for sliding patio door for our house and we were very happy with the work they did. Alek was super helpful. His installer was quick, friendly and did amazing work. So of course we went back new front door.

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Company Response

You're going to love your new doors. Great investment in your home!

Alex M.
1 review Vaughan, ON
10/10

From the moment the sales man Alex and Eugene were really nice and did not push me at all, no hard core sales technique just a friendly conversation regarding my windows and what to expect, I was very impressed and pleased, the installation was just as impressive friendly experienced installers put in my windows and door, I knew I was in good hands, the product is great and looks beautiful, I would highly recommend Direct Pro to anyone needing windows and doors.

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Company Response

We love to read happy reviews and are thankful for yours. We all lead such busy lives and we appreciate the fact that you took the time write. Thank you.

alash
1 review Milton, ON
10/10

This is the 3nd time we used Direct Pro windows and doors back in 2013 they
replaced upstairs windows and patio sliding doors and they did a amazing
job from quote to meeting delivery date and installation. The installation
was what impressed me the most and that’s why we had them back
to do all our bed room windows and 3 windows in our living room.
Again no disappointment the same service from getting the quote to delivery
date as quoted and then the fine installation done by Eugene and his team
what very organized and neat. They left everything like they were never
there.
I definitely would use Direct Pro again or recommend them to friends which
I have already done.

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Company Response

Hi there! This is wonderful feedback. It really is great to hear that our team was able to meet all your needs and perform an excellent installation for you and your family. Thank you for commending both John and Lorna for their exceptionally organized and neat work they performed on your home. We're so glad you weren't disappointed, we would be more than happy to work with you again. Thank you so much!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Direct Pro Windows & Doors

Direct Pro Windows and Doors had been providing quality windows and doors in Toronto and surrounding areas for over 10 years.

We offer a huge selection of standard and custom built windows, ranging from basic vinyl, single slider and casement windows, to classic options like bay windows and bow windows. Any window we install can also include beautiful interior wood cladding. In addition, we provide quality door installation for residential entrance and exterior doors, front doors, patio doors, sliding doors, and storm doors. In addition to standard materials like wood, wrought iron, steel, and glass, we also offer Mastergrain fiberglass doors made by Weber Manufacturing Technologies.

CATEGORIES
Windows & Doors Installation & Service
WEBSITE
http://directpro.ca
PAYMENT METHOD
Cash, cheque, VISA, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Transferable Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.