We replaced our front steel door with a fiberglass door and 3/4 length glass, along with our garage door into our house with Direct Pro Windows and Doors in December 2016 and we couldn't be happier. We received three quotes to do the same job, and Direct Pro had the best price, and one of the best experiences when door shopping.
The doors were installed as scheduled and the quality of their fiberglass door is second to none (is also manufactured here in Ontario). Our friends have installed a fiberglass front door less than six months before us with a different company (also on homestars, but I don't want to mention in case my review gets removed for that), and the dark brown coloring is coming off of their door in many spots. Our door from Direct Pro has not had any of the problems our friends who purchased their door from another company has had. We had one minor issue with a small gap between where the corner of the door sweep and frame meet. Direct pro sent a technician to come and fix the problem within the next few days of calling them. Problem was fixed and I haven't had any other issues.
A family relative needed a new sliding door and windows to be replaced at their home. They asked us about Direct Pro and what we thought, which we highly recommended based on price, service and quality of product. They ended up using them as well and had the same stellar experience.
I would highly recommend Direct Pro based on my experience and when we decide to replace our windows we will be calling them first.
- Company Response
Hi there! This is wonderful feedback. It really is great to hear that our team was able to meet all your needs and perform an excellent installation for you and your family. We're so glad you weren't disappointed, we would be more than happy to work with you again. Thank you so much!