Direct Pro Windows & Doors

30 Macintosh Blvd Unit 12 vaughan ON L4K4P1
E from Vaughan
Owner/Manager
Direct Pro Windows & Doors [Full profile]
HomeStars  >  Windows & Doors Installation & Service in Vaughan  >  Direct Pro Windows & Doors
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.
90%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How often a company responds to reviews. This will soon include response times to quote requests.
Reviews by rating (past 12 months)
11
0
1

Reviews for Direct Pro Windows & Doors

Average customer rating:
9.4 10 (41 reviews)

Sort by

Kamil from Concord
1 review Vaughan, ON
10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Direct Pro replaced all our windows in 2 stages. They advised me on which windows were the best suited. We are very impressed with the noise reduction and efficiency archived with the new windows we had installed in the front of our home. Thank you Direct Pro for everything!

Job Price
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Kamil, we are so pleased that you're happy with our windows and installation. We truly appreciate your kind words!

Anastacia from Toronto
1 review Toronto, ON
10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We dealt with Alex from Direct Pro Windows and Doors when replacing all windows in our previous house while preparing it for sale. We were extremely satisfied with the price and also with the efficient and professional job so it was an easy decision to call Alex once again after moving into our next home. This time we had all the windows replaced, plus a new entranceway door and a sliding patio door in the back of the house. We are very happy with all aspects of the job from price, quality of the windows and doors and wonderful team of installers, to the great clean up job they did. I would recommend Direct Pro my friends and family.

Job Price
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for the recommendation and your generous review. We look forward to your next installation with us.

Khaled Khadra in Aurora
5 reviews Newmarket, ON
0/10

very unprofessional service, the quality of the windows and hardware is poor, and they don't come and fix their errors in installation.
They did not caulk most of my windows, and did not care to return any of my calls.

they gave empty promises that on delivery date, the installation staff were really late, they installed in the dark, and missed many things they were supposed to do.

as soon as they receive their money, you can forget about them getting back to you.

a great disappointment

Review has 2 previous versions
Job Price
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

We have been to your house twice to adjust your handle on the patio door and the Windows .
We believe that there are no issues once so ever with our product and services .
Even more so after our own investigation we found out that you have posted negative reviews to other home stars vendors and posted "0" mark for them as well .
As an architect and in the construction bussines we believe that you should not do that to other business as we all try to make a leaving .
You should govern your self according to a good faith person .

Kim from Bowmanville
1 review Bowmanville, ON
10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were looking to replace a couple of windows in our house and the front entrance door. We called a few companies for quotations Direct Pro was the 2rd company to come out for quotation. When I met Alex I immediately felt comfortable with him. He was knowledgeable, easy to talk to and by far the most thorough in comparison to the others. Most importantly, I felt he was trustworthy and he did not disappoint. Installers were courteous, professional and respected our home. They were meticulous in their work and took responsibility for cleaning up after themselves. We are extremely satisfied with the quality of work and the crew’s expertise. I highly recommend Direct Pro and will definitely use them again.

Job Price
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Kim, we are so pleased that you're happy with our products and installation. We truly appreciate your kind words!

Marta from Oakville
1 review Oakville, ON
10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My whole experience with Direct Pro was professional and top quality. Eugene is knowledgeable and confident in his product - with good reason. After seeing other fiberglass doors that were supposed to look like wood, I was hesitant to go with this type of product. Eugene assured us the door would look great and he was right. The company delivered the product by the date and I told Justin he did an amazing job - it's clear and Direct Pro take pride in their work. Great experience overall.

Job Price
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

You're going to love your new door. Great investment in your home!

Vito
2 reviews Vaughan, ON
10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am very impressed on how fast the installation took place. It was the whole house and the installers did it just in 2 days. The guys are very organized and I have to say that Alex was fantastic. He was really great. I recommend Direct Pro, the salesman and the installers are great and very helpful.

Job Price
1 of 1 people found this review helpful.
Was this review helpful?
Liougmila from Burlington
1 review Burlington, ON
10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We’re very satisfied with the patio door and windows they installed for us. The price is very good and so is the quality. I recommend this company; the salesman and the installers are great and very helpful.

Job Price
2 of 2 people found this review helpful.
Was this review helpful?
Jonny from Toronto
1 review Toronto, ON
10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Direct Pro did an excellent job installing my doors and windows. Tom was very professional in answering my questions and addressing any concerns I have. Justin installer did an excellent job and clean up after they were finished. I would recommend Direct Pro to my family and friends.

Job Price
1 of 1 people found this review helpful.
Was this review helpful?
Paul from Concord
1 review Concord, ON
10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thanks a lot for a great job done by salesman Alex and installers group. Reasonable prices for good quality windows. Hope to work again with this company and I will recommend to my friends and coworkers. Thanks.

Job Price
1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Direct Pro Windows & Doors

Direct Pro Windows and Doors had been providing quality windows and doors in Toronto and surrounding areas for over 10 years.

We offer a huge selection of standard and custom built windows, ranging from basic vinyl, single slider and casement windows, to classic options like bay windows and bow windows. Any window we install can also include beautiful interior wood cladding. In addition, we provide quality door installation for residential entrance and exterior doors, front doors, patio doors, sliding doors, and storm doors. In addition to standard materials like wood, wrought iron, steel, and glass, we also offer Mastergrain fiberglass doors made by Weber Manufacturing Technologies.

CATEGORIES
Windows & Doors Installation & Service
WEBSITE
http://directpro.ca
PAYMENT METHOD
Cash, cheque, VISA, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Transferable Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.