Wanted to change all our windows and front door for a while. Kept looking around and collecting quotes. Every company quoted similar prices and didn't seem to be interested in clients. It was like another day at work. Here is the price take it or leave it. We ended up going with Direct Pro, the price was good and Alex (sales rep) was attentive. When windows arrived, 4 of them were opening not the way we ordered. Manufacturer messed up. But not to worry in 2 weeks time everything was fixed. New windows where installed without any hiccups. The only drawback is that the windows come in 3 standard colours. White, Sand and Brown. Neither of the 3 go with our dark red brick. We settled on Sand, as the other two would look awful. Wish there were more standard colour options.
- Company Response
Hi Katya, what a fantastic review! Thank you for taking the time to share how great your experience with Direct Pro was!