Ottawa
This firm came out in response to a concern I had with my gas fireplace as the pilot light didn’t stay lit. They started to explain How to trouble shoot it but then offered to come to my home to show me
They arrived on time and not only inspected the pilot light but took apart various parts of the fireplace and cleaned parts including the glass front. My system now works perfectly.
- Approximate cost of services:
- $120.00
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- Company Response
That Catholic Guilt again, Valerie. Between being a bit lazy and my mission of only selling fireplaces not needing service calls, I was hoping to get this done over the phone. No go. Anyways, a simple call; I love Napoleon. All good. Thx for the great review, Valerie. Matty, Robin