Bruce was upfront about the costs and installation process. He sent a young tech and older gentleman to put in the unit (3/14/23). They did an amazing job and I am very pleased with the tank so far. It took about 5.5 hours to complete as they had to remove my old water tank, set up an exhaust to the outside of the house, and connect gas and water lines. They also installed a recirculating loop in the master bathroom. Highly recommend this. They were not very helpful with the internet connection, but Rinnai website was. My only complaints would be the very dirty and smelly drop cloths that were used and my doors being left opened everytime they went out to get something from their vehicles or to work on the exhaust at the side of the house.
- Approximate cost of services:
- $4,000.00
- Company Response
Dear Customer thanks for leaving us such a wonderful review. We are thrilled that you loved your experience except the little delay caused; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.