Raiden is super responsive and transparent throughout the booking process. His team arrived on time as promised and worked the fullday for both the hotwater tank and aircon install and was meticulous. I gave a 9 instead of 10 because of the delay between booking and instal date but Raiden was very transparent and explain that one of the crew member had an injury. The aircon replacement was complicated as it was on rooftop and a crane was needed to lift with crew separately accessing rooftop, which require experienced person. We are glad we waited. They also removed and will return the old rental water tank within 14 days for us. Thanksfor the great job!
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- Company Response
Dear Kim thanks for leaving us such a wonderful review. We are thrilled that you loved your experience except the little delay caused; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.