Hire A Maid

House & Apartment Cleaning
Toronto ON M4K 3V2
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Reviews for Hire A Maid

Average customer rating:
9.8 10 (321 reviews)

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YM in East York
YM in East York
9 reviews Toronto, ON
10/10

Biweekly Cleaning Service

Hire-A-Maid called me before the first visit, gave me the details of the service and asked me my preferences (for example, focus area, how I want to be cleaned (ex, dust around like knickknack or lift it and dust)
At this point, I was already pleased with how details the checklists were.
The thorough checklist and discussion with the rep of Hire-A-Maid assured me that I would get the cleaning service I wanted.

The first cleaning was deep cleaning, so two cleaning ladies came.
They were friendly, hard-working and do a meticulous and efficient job.
I requested that the area around the bathroom and kitchen range be especially clean, so they made the range as shiny as a brand-new one. The tile grouts in the bathroom became so clean.

I was glad to use the "Hire the Maid" service.

Approximate cost of services:
$400.00
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Company Response

Hi, thank you for your detailed comments. We’re so glad to hear that our cleaning checklist is helpful and you’re pleased with the service you received. We love making things clean and shiny! 💫

Private User
Private User
Private User reviews Ajax, ON
10/10

Cleaning Service

Excellent cleaning job! Everything was spotless. They were prompt as well. We would definitely use this company again.

Approximate cost of services:
$500.00
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Company Response

Hi, thank you for your kind review!

Danielle in Whitby
Danielle in Whitby
2 reviews Whitby, ON
10/10

Great Deep Clean

Kristin & Madison did a thorough deep clean of our home and left it looking so much better. Highly recommended!

Approximate cost of services:
$400.00
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Company Response

Hi Danielle, many thanks for your review and recommendation! 😃

Betty
Betty
0 reviews Toronto, ON
10/10

Home Cleaning

I continue to be very pleased with the services provided by Hire a Maid. They have been cleaning my house for over thirteen years. The maids are pleasant, diligent and efficient in their work. The company is a pleasure to work with as needed. I recommend their services.

Approximate cost of services:
$231.00
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Company Response

Hi Betty, thank you for being a loyal client of Hire A Maid for over 13 years…WOW! It’s a pleasure for us as well 😊

Private User
Private User
0 reviews Ajax, ON
9/10

House Cleaning

The team was friendly, efficient and provided a high standard of cleaning for my home.

Approximate cost of services:
$500.00
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Company Response

Hi, thank you so much for your review!

Jennifer in Toronto
Jennifer in Toronto
0 reviews Whitby, ON
10/10

Professional, consistent and thoughtful

We have been using Hire A Maid for several weeks now and are incredibly impressed and SO pleased with the women that have come to clean our home. My husband is currently in chemotherapy for cancer - so having a very clean home with minimal toxic chemicals is important to us.
Jessy, Jaye, Corina and Shamia have been here (either singly or in pairs) over the weeks - and they are all thoughtful, considerate and very accommodating. They are very thorough and ask questions about what else they can help with. Plus - they are all lovely people. It is a good thing when you trust the company and their employees, but it's better when you truly like them as well. All of these women are kind hearted and great at their job. It's been a pleasure having them clean and improve our home.
And a shout out to Katie (Durham) and Violetta (Toronto) for arranging all our needs in both locations. Wonderful customer service!

Approximate cost of services:
$200.00
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Company Response

Hi Jennifer, we are so thankful to have you as a client and truly appreciate your wonderful comments about our staff. It’s great to know that the quality of our work and our caring team makes such a positive difference for you!

Colleen
Colleen
1 review Toronto, ON
10/10

Home Cleaning

Mom is a very vibrant 94 year old, and has no interest in leaving her home. Hire a Maid is providing a service that is making this possible. Jessy was able to make a positive connection with mom and her husband, and completed both a deep clean, combined with a standard clean that gave mom the "wow" she was looking for. The office staff (Violeta and Kerry) have been wonderfully accommodating as we discussed mom's comfort level and cleaning needs, Communication is great.

Approximate cost of services:
$0.00
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Company Response

Hi Colleen, many thanks for your lovely review — it’s very much appreciated!

Steph in Annex
Steph in Annex
0 reviews Toronto, ON
10/10

Deep cleaning of residential home

A friend recommended Hire A Maid to me for a deep clean of my home in the Annex. The cleaners were prompt, professional and efficient. A team of 3 came in and worked top to bottom for around 4 and a half hours. I was very happy with the completed job. Grime be gone!

Approximate cost of services:
$440.00
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Company Response

Hi Steph, thanks for sharing your experience. Grime definitely doesn’t stick around when our team shows up 🧼 😃

MrsMack55 in Bowmanville
MrsMack55 in Bowmanville
1 review Bowmanville, ON
10/10

Great One-time Clean Post-Baby

I was gifted a one time house cleaning from family friends as a gift when we had our baby.
It was a wonderful gift & the 2 ladies who came to my house were amazing. Super friendly and energetic, great with my pets, professional & most importantly did a great job of our house.

Approximate cost of services:
$300.00
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Company Response

Hi, we’re so glad you enjoyed your gift — it’s perfect for new parents! Thanks for your review.

Jan
Jan
2 reviews Ajax, ON
10/10

Monthly cleqning

Madison came to clean my house on Tuesday. As far as I'm concerned, she can come back EVERY time! Amazing attention to detail and she was very thorough cleaning around my autumn decorations. She was very pleasant and easy going. She made my house sparkle!

Approximate cost of services:
$150.00
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Company Response

Hi Jan, we love to make your home sparkle. Thank you for recognizing Madison!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, North York, East Toronto, York Region and Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is performed according to our comprehensive quality checklist and your customized cleaning requirements. We actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto, North York, and Etobicoke
York Region - Markham, Richmond Hill, Vaughan
Durham Region - Pickering, Ajax, Whitby, Brooklin, Port Perry, Uxbridge, Oshawa, Courtice, Bowmanville, Clarington

Contact Information:
Toronto and York Region: (416) 463-6243
Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Dinn in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 80,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol held the position of Director, Fixed Term Investment Products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Flexibility to use your preferred cleaning solutions.
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$240 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
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