Task was to fix kitchen drain leak, looks straightforward. It was so simple that there is only 1 option. Cutout ABS and replace. Photo attached (the elbow part replaced). Was told it will take a couple of hours but it actually took 30 minutes to fix. Professional, yes but overly priced for 30 minutes of work. Absolutely flabbergasted, that's ~$600 an hour.. I was a customer since 2014 and don't plan to go back.
- Approximate cost of services:
- $316.00
- Company Response
Max.. Thank you for your post. But we gave you an up front price at which point you accepted and Calaway went ahead with the work. There was no extra charges and no hidden fees. I'm sorry you feel that we charge you to much but rest assured the work is warranty for 1 year from the date of the invoice.
Thank you and we are all sad to see you go. Best of luck.