I hired this company to renovate my daughter's bathroom as a surprise for her eighteenth birthday. The entire project ran late so that by the time Chris Hill arrived to install the plumbing fixtures, it was the very day of her birthday. On top of that, it was a Friday.
Chris arrived as scheduled, but unfortunately, the toilet I purchased did not fit into the space , and the job really looked like it was doomed as a birthday surprise. What's a bathroom without a toilet? The project was her only gift from us, and it was 2:30 on a Friday afternoon. She's just such a good kid, I was heart broken.
Chris made some calls, found a suitable product and drove across town to his supplier during rush hour. He worked late, and he saved the day.
Chris thought nothing of the extra effort; he was pleasant and helpful throughout. I really expected the plumber to roll his eyes at the woman who bought the wrong toilet. But not in the least, he was totally understanding. And he finished in the nick of time, my daughter got home just as Christopher was packing up his tools and she was completely blown away.
Anyhow, Chris - we will never forget your generosity. Your positive energy made it all happen. Thank you!
~ The MacDonald Family
p.s. Next time we'll let you suggest the fixtures and save us all the stress :)