Unlock A Lock

Robby from Unlock-A-Lock came in like superman to save the day over the Aug long weekend. He was at the house in less than 45min and changed 3 of our locks. Furthermore, Robby provided really good advice as to steps we can take to make the house more secure.

Professional, fair priced and friendly. Keep these guys on your emergency rolodex.

ZERO SUCCESS!!! Disappointed had to pay. No receipt provided. Both keys and FOB didn't work. Don't use this company.

I called them on July 25 to repair my car FOB. After being here for hours the technician gave me a new key but the FOB could not lock or unlock the doors or the trunk. I called and emailed them to return and finish the work but I never received a reply.

Unbelievably disappointed and shocked by this service. Be warned that when you call them, you may be deferred to a third party.

My husband and I were locked out of our home so I called Unlockalock, who said they would send out a technician to me. They told me the service is normally $45-50. The technician called me and said he'd be 30 minutes- he arrived an hour later. He quoted us $350 to break the lock and another $150 to replace it. We had no choice as we'd been in the cold for over an hour and didn't know what else to do. We paid over $500 to open our door. This man was from a third party company whose name I am not allowed to list in this review. Be warned that if you call UnlockALock, they can send anyone out. 

This business continually put stickers of their phone number on my businesses doors. I remove the last one and called them to ask them not to put it back on. But they have put it on again.

We had a broken front door lock. This company answered the call right away and came within 90 minutes to fix it for us. Would recommend. I tried other company's first and none of them got back to me at all.

I had 2 remote keys for my car one of them wouldn't work at all and I he other was very low I was having. Trouble getting my car started. I met up with some one from unlock a lock and they ran some test on both keys one key would off set the other. And not work at all so he gave me. A. Free battery that day so I would be able to get home and Start my.car with no problem a nd. The next day I got a new key programmed both keys had everything fixed it could have. Been worse for me if I waited longer but I am very satisfied with how he handled everything Nd helped me.out very friendly helpful and professional.

Robbie met me not far from my office and was able to locate the part I needed and give me an overview of how the part should be installed. He also offered post purchase support if I were to run into difficulties.
Robbie went above and beyond to make this a very positive customer experience!

Roshan

We called unlock a lock to help us out our dental office when we were locked out of our office and very glad that we did. The tech arrived quickly and was very professional. Since we were so happy with the service we asked the tech to replace some other locks that needing replacing while he was there, it was all done quickly and ending up costing us $320, couldn’t be happier. Having had previous bad experiences with lock services I now know who to call if an issue arises. Thanks guys!

We moved to a new house and wanted to change the locks, the technician showed up the same day we called and suggested the we will save some money by re keying the lock. We are very thankful that he was very honest and professional and saved us a lot of headache and money. Very highly recommended company.