In October of 2013 we contacted five different arborist companies serving Durham Region regarding tree pruning and tree removal. Up & Down Tree Service was the first to reply, and provided a quote for services within a few hours of my initial inquiry. Upon choosing this company for our needs, we were offered multiple options for scheduling our tree services, with very little waiting time. On the first of 2 days of work, the 2-man team arrived on time and were very pleasant. There was a big job to do, and the gents got right to it. Extensive pruning work was completed on three very large maple trees, and the complete removal of an apple tree was also done. There was one small incident during the take-down of the apple tree, some latticework on our fence was damaged...but it was flawlessly repaired less than 24 hours later. Also, the apple tree was cut into fireplace logs for us, and neatly stacked for curing/drying in our backyard, at no extra cost to us. We will definitely contract with Up & Down Tree Service for our future needs, and confidently recommend their work and customer service !!