Thank you for the kind review Sandi, I love the in and out jobs where 3-4 hours can make such a difference in someones home.
Levon was referred by another client of ours and the job was in Mississauga , so we took a road trip out to the GTA and performed his project for him. We love real estate work , the easiest way to increase the value of your home is to paint , as well we will take the time to do the proper preparation work with existing deficiencies to not give anyone a reason not to buy your house!!
Thank you for your feedback within this forum, it is great that there is a place that is neutral to voice positive and negative feedback on past projects. This particular project was very challenging in two areas, One with the scope of work and the second with the mindset of the client.
We were called to his 2 bedroom condo to finish a job that was started by a friend of the client who smeared ceiling paint dripping from the top areas of the perimeter of his living room / dining room. Our contract was to paint the walls and touch up some ceilings and baseboards which the previous person had attempted. Rescue missions often put peoples attitudes on red alert as they feel violated and wounded. We proceeded to scrape and patch the dripping ceiling paint issues and patch all those deficiencies as well as the baseboards which were similarly covered with drips. On a 30 year old unit that has been painted probably 6 to 8 times in the past, our clients expectations for the final product was unrealistic with the conditions of the walls . On condo units with floor to ceiling windows on 3 sides of the living room, all deficiencies from past paintwork is thoroughly visible, especially on sunny days. We explained that short of re-skimming his entire living room / dining room, those deficiencies were going to be noticeable. We wanted to help him and charged him $1600 with our client supplying the materials. After multiple visits, countless emails and 3 final shifts from myself personally it was very clear to me that this client would never be satisfied. I reduced the price to $1300, I absorbed another $295 in additional materials and after another email stating that he found other areas that were deficient, I finally had to respectfully refuse another home visit and refer him to another painting company.
After 6 years on HomeStars, this is the first "0" rating that we have received. I often look on review sites for services or products that I'm interested in and there are always a small percentage of people who are posting negative reviews and are very difficult to please, this client falls into that category. We pride ourselves on our integrity and commitment to our clients satisfaction but sometimes boundaries need to be erected and this proved to be one of those times.
I appreciate the opportunity to voice my side of this review.
Respectfully submitted,
Paul Gagnon
Owner
Flying Colours Painting
Thank you for the kind words. The easiest way to improve the "Pop" factor of a main entrance is to paint it but more importantly is to prep it properly by squaring out nicks in corners , sand it properly and feather it out , then prime , then paint x 2 full coats.
It was my pleasure making such a difference in a realitively short period of time...Flying Colours Painting , " Thats How We Roll! "
Exterior window and door trims
Thank you for the great review , we have learned that by taking 10 minutes of preparation to cover landscaping with plastic and pathways with dropclothes we can prevent disasters from occuring...thats the difference professional seasoned career oriented teams make.... now " Thats How We Roll !"
It was a pleasure helping you with your project Donna , hopefully we can be of further assistance in the future
Interior painting, ceiling stipple removal
Working hand in hand with contractors or real estate agents are our specialty. The contractor on this project really out did himself with the quality of craftsmanship! The attention to detail was second to none! We love being able to accompany his fine craftsmanship with ours and are looking forward to completing the basement in a week so the homeowner can be presented this " Jewel on the Canal ".
As a result of a leak in the plumbing ( Which was expertly repaired by Safari Plumbing ) , Liana was left with an opening in the ceiling of her dining room. We backed and patched the hole , taped and applied several coats of compound and ended up with a seamless joint. We were able to fit around her schedule and completed the job in 3 visits. Nobody will ever know there was an issue..... We love that!
Flying Colours Precision Painting is a local Ottawa company that specializes in Interior and Exterior Painting , Restaurant Painting , Showroom Painting , Wallpapering and Photo Walls and Commercial Painting. We paint Decks , Fences and any exterior product such as benches , flowerboxes and even your mailbox.
We work hand in hand with colour co-ordinators and interior decorators that can help you with choosing the colours that match both your furnishings and your style.
We appreciate that a painting project is a major interuption to your life so we have developed the Customer Involvement Program to make the job run smoothly both for you and for us.
Communication is key with all of our clients so you will always be informed as to the progress of the job and deadlines on a daily basis.
We are prompt and extremely curtious and you will find dealing with us a pleasure and a decision you will not regret. We offer free estimates and seniors discounts.
