I thought I might need a new garage door. I was having complications. I phoned a local garage door company - Protech. My first contact was over the phone with a very helpful representative. She was knowledgeable, and asked all the right questions to determine the nature of the problem. I was informed that the problem was easily solved and that I would not likely need a new door. The appointment with a technician was scheduled within a short period; he arrived on time, identified the issue and made the necessary repairs. The technician had a trainee with him on that day, and it was very interesting to watch the interaction between the two. Obviously very capable, the technician was patient and ensured that all safety issues were addressed during the repairs. I was impressed, and very grateful about the timely response to my request and the quality of the work.
- Approximate cost of services:
- $75.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?