Charleswood Roofing

Roofing
Winnipeg MB R2H 2M2
Write a Review
Write a Review
HomeStars  >  Roofing in Winnipeg  >  Charleswood Roofing
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

74%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Charleswood Roofing

Average customer rating:
7.5 10 (11 reviews)

Sort by

Denise & Lloyd in Winnipeg
Denise & Lloyd in Winnipeg
1 review Winnipeg, MB
10/10

Roof Replacement

My husband and I were very pleased. They did a fantastic job. Hard workers, curtious and answered all the questions we had. They cleaned everything up as soon as the job was finished. The roof looks FANTASTIC! Couldn't ask for a better company. Our hats off to this wonderful company.

Was this review helpful?
Company Response

Denise and Lloyd, thank-you very much for the positive review. Your comments about our crew's workmanship and professionalism are very meaningful to us and helps us to improve in areas if necessary. We appreciate you passing on Charleswood Roofing to your contacts.

Mark in Winnipeg
Mark in Winnipeg
1 review Winnipeg, MB
0/10

More damaged than improved

What was supposed to be a simple soffit, fascia, and eavestrough job has turned into a nightmare. The initial work resulted in damaged shingles, damaged electrical wires, and water leakage into my home. Charleswood Roofing has since repaired the electrical, replaced the damaged shingles, and also replaced the drip edge to prevent any further leakage. On the last visit however they somehow managed to leave two nice dents in my new front eavestrough, which they refuse to take responsibility for or repair. If you are reading this I would strongly suggest you look elsewhere for your roofing needs.

0 of 1 people found this review helpful.
Was this review helpful?
Company Response

We have already responded to all of Marks concerns on the BBB site which anyone is welcome to investigate or please feel free to call Charleswood Roofing for the transcripts. Its a very lengthy back and forth not worth starting up again when all of the info is readily available there. We would be happy to show them to anybody that wants to view them and discuss.

Private User
Private User
1 review Winnipeg, MB
10/10

Roof and Soffits

Get this! Within days of moving into our dream home, a tree on the property decided to take a nose dive onto the roof! The horror of this development was mitigated by the expediency and proficiency of the Charleswood Roofing team. Jeff Joyal was on the job within hours of the insurance claim, constructing a temporary patch in the event of rain. The gorgeous new roof was up within days. This was followed by another superb job on the soffits. The clean up was thorough, and Jeff took good care to follow up on both jobs in scrupulous detail. I hope we get a chance to recommend this company; their professionalism, communication and work is first-rate.

Was this review helpful?
Company Response

Thank-you very much for the kind review. Charleswood Roofing strives to provide the utmost in customer satisfaction and workmanship in each and every job we do.

Private User
Private User
1 review Winnipeg, MB
10/10

Roofing, Eavestroughs and Downspout Replacement on Log Home

I hired Charlewood Roofing to replace/repair the roof on our log home and garage as well as replace the eaves and downspouts, in June 2017. I cannot say enough about the quality of the job delivered, the transparency offered to me throughout the whole project and the professionalism of everyone involved from management to crews! This company rocks! I had asked for estimates from several contractors. Geoff Grawberger came out to scope the job and submit an estimate and I was very impressed with his knowledge and honesty. I had made it my business to know a bit about the requirements for my particular roofing job and I pay attention to detail. Charleswood came with all the right answers and presented a competitive price and quality materials. They were willing to work with me at every turn and met each challenge my particular roof required with patience and creativity throughout the completion of the job, always making sure it was done to my satisfaction. Charleswood was the ONLY company who offered inspectors who would be closely monitoring the project from start to finish and who were scheduled to visit the job site and on the roof several times a day.....every day. This kind of attention to detail and commitment to a job well done was invaluable to me. It ultimately enhanced communication and maximized efficiency. No stone was left unturned throughout the completion of the job and no corners were cut. Clean up was impeccable. I highly recommend this company for your roofing needs. I thank each and every one of the inspectors, John, Jeff, Geoff, and each roofing and eavestrough team member as well. I cannot remember experiencing a more seamless house renovation/repair! M. O.

Was this review helpful?
Company Response

Maureane, thank-you very much for your kind review. We strive to provide the utmost in service and workmanship to each and every project we earn. We are very happy to hear of your experience.

Catherine Mortimer in Winnipeg
Catherine Mortimer in Winnipeg
1 review Winnipeg, MB
10/10

Roof

After a number of quotes I decided on Charleswood Roofing to repair extensive damage to my roof and replace shingles.

Jeff Joyal showed up at 8:00 pm with a ladder and climbed onto the roof and photographed the extent of the damage. After discussing how bad the damage was he decided to place me the top of the list.

During the two days his staff was on site I found them to keep me informed of the progress- they were very polite and professional when dealing with my father or myself.

Jeff was constantly on site and updating me on the progress and any changes that were necessary and additional costs I would have to bare.

I have praised Jeff and his staff to others who are considering roofing work. Very pleased I choose Chsrleswood Roofing.

Cstgerine Mortimer

Was this review helpful?
Company Response

Thank-you very much Catherine, very much appreciated.

Private User
Private User
1 review Winnipeg, MB
0/10

Roof

What a terrible experience. Complete denial that anything was their fault. You better hope nothing goes wrong or they will leave you to fend for yourself with the problems they create.

0 of 2 people found this review helpful.
Was this review helpful?
Company Response

We have no record of any customer complaint(s) providing such minimal information. If you would like to discuss this further, please contact our office at 204-505-3051; our office hrs. are 08:00 - 5:00 Mon - Fri.

Wayne from Winnipeg
Wayne from Winnipeg
1 review Winnipeg, MB
10/10

Roofing

Before I chose Charleswood Roofing, I received 3 quotes. I found Charleswood Roofing the most professional, in terms of how they presented and explained the quote in great detail. The roofing project, including upgrading the insulation was very professionally done and cleanup was excellent. I had questions following the project and Jon was very quick to return my call and satisfied all my questions. I would highly recommend Charleswood Roofing for any roofing project, soffit, fascia or eavestroughing. Apparently they also do Sprayfoam insulation as well.

3 of 3 people found this review helpful.
Was this review helpful?
rick charles from Winnipeg
rick charles from Winnipeg
1 review Winnipeg, MB
2/10

fascia and eaves

We had the fascia and eaves replaced by Charleswood Roofing and the workmanship was a train wreck! The loose fascia had to be refastened and the eaves leaks along the fascia board at half a dozen locations. John tried his best to make it write but the guys that he sent to work on my house were more of a hurry to get out of here then they were to do a good job. Like any company, they have quality laborers and very poor quality laborers. We got the very poor one's at our house.

1 of 3 people found this review helpful.
Was this review helpful?
J&K from Winnipeg
J&K from Winnipeg
2 reviews Winnipeg, MB
10/10

Roof Replacement

We had our roof replaced by Charleswood Roofing in May 2014. The quality of the work was top notch, and we were extremely pleased with the final result. We have a two story home and the job entailed removing two layers of shingles, including cedar shingles as the base layer. The entire job was completed in two days. The crew were polite and professional and advised us of any problems they encountered. We were very impressed with the job site clean up, every scrap of debris was removed and all nails were picked up. After the job was complete a final inspection was conducted to make sure we were satisfied with the work.

They also include a 6 year workmanship warranty. We would definitely recommend Charleswood Roofing for quality, price, and workmanship.

1 of 1 people found this review helpful.
Was this review helpful?
Jane from Winnipeg
Jane from Winnipeg
1 review Winnipeg, MB
10/10

Re-Roof, Soffit & Fascia

Charleswood Roofing recently completed a major upgrade on our house. Late last fall they replaced the asphalt shingle roof. This spring they replaced the soffits, facias, eavestroughs and siding. Our initial contact with them, coupled with their professionalism and timely competitive estimates left us knowing we were in good hands. Jon was very hands on throughout the process, recommending only what needed to be done, assisting us with product and colour selection and following through with ongoing direction of the crews. The crews were outstanding workers who clearly enjoyed doing a great job and exceeding our expectations. Their attention to detail right through to end of job cleanup was truly impressive. We are delighted with the final product and highly recommend Charleswood Roofing for any of your exterior home renovations.

1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Charleswood Roofing

Charleswood Roofing provides services in: * New Roofing and Re-roofing projects * Soffit, Fascia and Eavestroughing * Siding projects * Spray Foam and Blown-In Cellulose Insulation * Outdoor rental and storage available
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.