Optimum Services

Pest & Animal Control
Toronto ON M4M 2Y4
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HomeStars  >  Pest & Animal Control in Toronto  >  Optimum Services
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84%

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Reviews by rating (past 12 months)

Reviews for Optimum Services

Average customer rating:
9.8 10 (5 reviews)

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9/10

Pest control

Harry was amazing... he responded to my email right away and was at my home the same day for a quote. He also in his busy schedule found time to take care of my insect problem when he came out to give me my quote. He is s amazing knowledgeable and I highly recommend him.
Fotini

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Company Response

Hi Fotini! Thank you so much for your glowing review! Hope everything is good with you and you are ahead of your holiday shopping. If you're having anymore unwanted visitors feel free to reach out and I would be more than happy to help you out! Hope you have yourself a fantastic holiday!

Unsastified
Unsastified
6 reviews Toronto, ON
10/10

Wasp extermination

Harry Kwan and his company optimum were fantastic. I called Harry on a Saturday afwternoon and within 2 hours he was at our home AND solved our wasp issue. He was professional and courteous.
I would not hesitate to refer him to anyone.
Great work! Thank you Harry.

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Company Response

Thank you so much for all your kind words! I truly appreciate it! It's customers like yourself that keep us striving to do our best! Your satisfaction is our reward! Thank you!

Imysam
Imysam
3 reviews Toronto, ON
10/10

Pest Control

Harry at Optimum Services was referred to me by a friend, who uses his company for pest control.
When we had a problem Harry came immediately to the house, showed us where the problem was coming from. He explained in a professional manner what needed to be done to correct the problem.
He followed up each and every day including Saturday and Sunday.
I was so impressed with the service that I asked to be signed up for a yearly maintenance program.
Highly recommended.

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Company Response

Thank you so much for your kind words! I'm looking forward to helping you in any way I possibly can. Now with the preventative maintenance program things will be different moving forward. If for whatever reason something arises please feel free to contact me at any time. I would be more than happy to help you out.

Celeste from Toronto
Celeste from Toronto
1 review Toronto, ON
10/10

Extermination - Carpenter Ants

We had a nasty case of carpenter ants on our roof, dropping into our house through the skylight. Optimum services was the only exterminator that I called who actually came to our place to assess the situation before giving a quote. We also chose Optimum because the product they use to kill the ants was safer than those that other exterminators were saying they use, which was important for us because we have a dog and a baby.
Harry was very professional, knowledgeable, and ultimately, quite effective. It appears he was able to successfully eradicate the colony on our roof, which says a lot given the size and apparent age of our problem. I have already recommended Harry and Optimum to others. Thanks Harry!

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Company Response

Hi Celeste! Thank you for your kind words. It's always a pleasure taking care of a large problem like the one you had. If for whatever reason they come back please feel free to call. Thank you for sending me the video. I ended up using them on my instagram page #optimumservices Hope you have a fantastic summer ! Stay cool!

Amir Benedikt from Old Toronto
Amir Benedikt from Old Toronto
1 review Old Toronto, ON

First Review

10/10

Pest control

We have been fighting cockroaches in our restaurant for years. We had another Pest control company servicing our restaurant. They came in every month for years and the issue was never resolved. After being fed up I asked my neighbors to see who they used. Strangely enough my neighbor recommended Harry from Optimum Services but was using another company. They told me they were locked into a contract with another company and would be using Optimum Services again in the near future. They came promptly and resolved our cockroach problem VERY quickly. Harry explained to me “it’s not what chemicals are being used but how they are being used”. I can’t believe we wasted all our money on a company that didn’t keep our problem under control for that many years. I highly recommend Optimum Services to anyone with a pest problem. Harry is very knowledgeable and courteous, he put me at ease and even more important he wiped out our cockroach problem with only 2 visits! I am currently using Optimum Services for our pest control program and have no plans to change to another company.

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Company Response

Hi Amir! Thank you for your continued patronage. Yes it's true. Most times it's not what pesticides are applied but how they are applied that makes the difference. I was using the same pesticides as your previous service man. I just applied them differently. I'm glad you see the difference experience makes. Hope you are enjoying your summer and I'll see you next month.

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More about Optimum Services

We understand that your home is your castle and do our best to keep it pest free for your comfort and peace of mind. Our years of experience enable us to deal with any unwanted guests which may find their way into your home effectively and efficiently. Insects, animals, or ...
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