Spic 'N Span Housecleaning

House & Apartment Cleaning
11757-236th St Maple Ridge BC V4R 2E4
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HomeStars
House & Apartment Cleaning
Spic 'N Span Housecleaning
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88%

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Reviews by rating (past 12 months)
Best of 2017 winner 2 timesBest of 2017winner 2 times

Reviews for Spic 'N Span Housecleaning

Average customer rating:
8.9 10 (54 reviews)

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Carol in Maple Ridge
Carol in Maple Ridge
1 review Maple Ridge, BC
3/10

Great job but one hour cancellation notice us not acceptable

Heather did a great job on making my place look spic and span. She is personable and professional. I'd recommend her. One thing I liked was that she was 10 minutes early!

Feb 16 - I've downgraded my rating because Heather cancelled with 1 hour's notice to take a day off.

Review has 1 previous version
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Company Response

Awe thanks carol. It was great meeting you. Can't wait for our next appt. I'm sorry you felt the need to change my rating because I wanted to take family day off. My apologies for not giving you more notice. It was really nice to meet you and I enjoyed cleaning your place.

Helen
Helen
1 review Port Coquitlam, BC
4/10

Great first impression

Had a chance to meet Heather this week for our first clean. Super happy with the work she did. She worked reallyhard and we had some time to chat and get to know each other. Looking forward to next time.
But.......it looks like this will be my only clean. Received a last minute cancellation call from Heather. Totally valid reason, I get it. Irritating as I had juggled my schedule to accommodate already. Problem is as soon as I didn't fit into her optoins to reschedule that's where the service ended. Guess it's all good as long as it's her way. I know she will post a reply to this with the excuses. Just understand that I changed my review not on the cancellation but how dismissive she was in trying to reschedule.

Review has 1 previous version
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Company Response

Sorry to hear that Helen. I won't give random excuses. I told you I was going to the awards ceremony (homestars) and actually not only offered you a day (fri) when i'm no where near your area, but offered to go today foregoing the HomeStars luncheon. I'm sorry neither of these options worked for you and hope you find a suitable fit
Heather
Owner/Operator
Spic 'n Span

Blake & Christine
Blake & Christine
1 review Coquitlam, BC
10/10

House cleaning in Maple Ridge

We've had the house cleaned several months now. It's a huge relief to not have to worry about the the weekly clean. Heather always does a great job and is a pleasure to have in the house. I would recommend Spic 'n Span to everyone.

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Company Response

Thanks Blake. You guys are one of my favs. Love our conversations

Amy in Vancouver
Amy in Vancouver
1 review Mission, BC
10/10

Great, personal service

Jody was so nice. I felt like I knew her forever. Very personable and a hard worker. She was great. I would definitely use this company again. I was able to schedule cleaning for before and after a large party in a pretty short timeframe and the owner, Heather, as well as Jody, were very accommodating.

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Company Response

Well we were happy to be of service,Amy, and hope to see you again after the party clean up. Remember we have gift certificates available now Ho Ho Ho
Heather

gail in Port Coquitlam
gail in Port Coquitlam
1 review Greater Vancouver, BC
10/10

service

Michelle is doing a great job for me and is very pleasant to have in my home. I am very pleased with spic n span.
They also have a seniors discount.

1 of 1 people found this review helpful.
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Company Response

Thank you so much,Gail, for taking the time to write a review. Michelle does an awesome job and i'm very fortunate to have her on board. Glad you're happy and hope we get to do your daughter's place soon.

M Fox in Coquitlam
M Fox in Coquitlam
1 review Greater Vancouver, BC
10/10

House cleaning

Heather and her staff do a very good job of everyday cleaning situations, I have used her services now for two different properties and have been satisfied with the level of service received and her personable, friendly approach.

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Company Response

thanks Michael...we can't wait to get back into your new digs.
Heather

Nadine in Maple Ridge
Nadine in Maple Ridge
1 review Maple Ridge, BC
10/10

house cleaning

I have been using Spic n Span twice a month for over a year. Spic n Span is everything you want from a home cleaning service; on time, friendly and most importantly the clean is always to your satisfaction. I would definitely recommend Spic n Span. Ask for Michelle! She does an amazing job!

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Company Response

Thank you for the lovely review, Nadine. I know anyone who has cleaned your home has enjoyed being there. Michelle is awesome and am lucky to have her as part of our team.

Carrie in Maple Ridge
Carrie in Maple Ridge
1 review Maple Ridge, BC
8/10

Biweekly cleaning

Crystal comes to clean my home every two weeks. I have a home with two large dogs and adult children. Every clean Crystal not only completes the regular cleaning schedule but somehow manages to complete many of the items on my 'wish list'. Crystal is a superstar!!

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Company Response

thank you for your review and sorry for my untimely response.

Kbresciani in Maple Ridge
Kbresciani in Maple Ridge
1 review Maple Ridge, BC
8/10

House Cleaning

Heather has been cleaning our house for about 6 months now and she does a great job. The house always smells great too and the best part is the kind notes as an added touch.

0 of 1 people found this review helpful.
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Company Response

thanks for the kind words,Kristin...you are one of my favs

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Spic 'N Span Housecleaning

Tired of slotting in time for cleaning your home around family activities? We will take that load. . . and leave you a scrubbly bubbly spic 'n span home instead. No job too big or small. . . we do it all! Let us make your house a place to ...
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