Spic 'N Span Housecleaning

House & Apartment Cleaning
11757-236th St Maple Ridge BC V4R 2E4
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House & Apartment Cleaning
Spic 'N Span Housecleaning
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88%

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Reviews by rating (past 12 months)
Best of 2017 winner 2 timesBest of 2017winner 2 times

Reviews for Spic 'N Span Housecleaning

Average customer rating:
8.9 10 (54 reviews)

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 Zena C., White Rock BC in White Rock
Zena C., White Rock BC in White Rock
0 reviews White Rock, BC
10/10

House was spotless as usual with great attention to detail!

I have been a very happy customer of Spic ‘N’ Span House Cleaning over the years! A consistently outstanding job is always done and my house is always left looking so organized and feeling clean, fresh and calm!

I would not hesitate to use Spic ‘N’ Span in the future, and would absolutely recommend them to friends. Thank you for the consistent attention to detail and for doing such great job and making my house sparkle!

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Company Response

Thank you Zena (princess warrior). You are definately one of my favourite customers...always a treat.

Private User
Private User
Private User reviews Port Moody, BC
8/10

Heather does a great job!

Heather did a great job of spring cleaning my very dirty apartment. I hadn’t cleaned in a long time, due to illness and she made it fell fresh and shiny.

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Company Response

you are sooooo very welcome

Private User
Private User
Private User reviews Maple Ridge, BC
10/10

Housecleaning

Heather came to my rescue about a year and a half ago when I called her to arrange housecleaning on a biweekly basis for my mom.

Heather was a godsend when I realized my mom needed regular housecleaning. I do not live near my mom so needed someone we could trust to come in and ensure cleaning was accomplished on a regular basis, while respecting and caring about my mom’s needs.

Over the past year and a half, Heather has become an invaluable liason for me as I feel I can contact her at any time I have a concern. Her knowledge, understanding and compassion in supporting seniors provides me great peace of mind. My mom enjoys her conversations with Heather and Heather is quick to contact me whenever she feels the need.

Heather always does a great job of housecleaning but does so much more. Thank you!

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Company Response

oh diane, it's such a pleasure caring for your mom's cleaning. thank you so much for your awesome review.

gina in
gina in
2 reviews Maple Ridge, BC
10/10

Always accommodating. Great job!

I've been dealing with Heather for a few years now. She cleans a furnished rental that I have and I really appreciate the fact that she will do it for me on short notice. She keeps me informed of anything that she needs to spend more time on. I'm satisfied with the job she does. The place looks great and smells great!

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Company Response

thank you gina...I know how important it is to get there and get it done right

Michael & Francine Horne in Surrey
Michael & Francine Horne in Surrey
2 reviews Maple Ridge, BC
10/10

Home Cleaning

Heather is amazing....she cleans absolutely every square inch of our home. She truly gives the white glove service. Can't say enough kind words about this lovely person.
Thank you Heather.

Francine Horne

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Company Response

thank you Francine and Mike for such a lovely review Having such limited spaces available I am delighted to have you as part of my clientele / family. you have the most amazing home and it's truly a treat to be there

Private User
Private User
Private User reviews Cochrane, AB
1/10

Home cleaning

The owner sent an employee for our first two visits who we liked and thought did a descent job but then we received a text saying that this employee was fired. Our third visit was by the owner and though a descent job was done, less cleaning was done than by the employee. The complaint I would have is the owner was very demanding telling us that we needed to do a review or she might not be able to clean for us anymore. Sure enough when I said I wanted a longer working relationship to write a fair review we received a text less than 24 hours saying she was no longer going to clean for us. We found our dealings with the owner just all a little strange in a number of ways but definitely did not like the bully attitude

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Company Response

this was a very unfortunate situation. the employee I sent initially was informed that she'd been doing a very good job and they were very happy with the service. Due to several reasons I had to let this employee go. doing a walk-through after I did a clean I asked the owner three times if he if he was happy which he responded YES
i also told him I had a limited numbers of spaces to fill and askef for s customary review of the work done here . there were numerous reasons I gave this family notice to discontinue their clean. The primary one was the husband family two days earlier called and insisted three times that I was late and was supposed to be there that day . moreover he said he spoke to his wife just that morning and had been sitting there waiting for me. It wasn't until I read him the text from his wife that we had made plans for the day scheduled.
He never apologized nor made any attempt to reconcile his mistake. I also explained to them that location was a key and their area was high up in an area where by coincidence it started to snow and it felt rather treacherous driving down the hill. it's unfortunate these people felt they needed to write such a Negative review over jobs they claimed were done very very well just because I discontinue the service. a review does not guarantee future work with either party and I had wished them well and finding a perfect fit

Corrie in Toronto
Corrie in Toronto
1 review Maple Ridge, BC
9/10

Move In Clean

Heather is very accommodating, efficient and professional. I called and was able to get service very quickly, she communicated with me every step of the way which I appreciate. If an item could not be cleaned she showed why and did not waste time out of the clean or asked me if I wanted the time spent on it. Heather definitely puts the customer first. My house smells wonderful and I would highly recommend her company.

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Company Response

thank you corrie...for the great review...I would be delighted to go back and get those doors and windows done...

CarlaM in Maple Ridge
CarlaM in Maple Ridge
2 reviews Maple Ridge, BC
10/10

Awesome work

My Husband and I have been looking for a decent cleaner for about four years now. For the last year I have been doing my own cleaning because we couldn't find anyone that could actually clean! Not to mention those who wouldn't show up for work, or some that would leave early charging you for the full amount! I phoned spic 'n span, and had a nice conversation with Heather and she sent me Tess. I can't express enough, how awesome Tess is. Everything from her easy going attitude to her supreme work ethic. Yesterday she had some time left over and even washed my walls and hand railing on my stair case! She is always very punctual, even early, and does the most professional work I have seen anyone do in four years! I hope I never loose her and I hope she is getting a bonus, or something, because she is giving your company a top notch name! Thanks for the great job!
Carla M

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Company Response

thanks carla...always glad to hear from satisfied customers...and yes financial incentives run high at spic n span
heather

Private User
Private User
Private User reviews Mission, BC
10/10

House Cleaning

We have been using Spin ‘N Span for a couple of months for our home cleaning. We are happy with the service provided to date. They do what they agreed to based on our experience so far. Based on our experience we would recommend them.

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Company Response

thank you so much for the positive review...my apologies for the delayed response.
heather

Nsmith in Maple Ridge
Nsmith in Maple Ridge
1 review Maple Ridge, BC
10/10

House cleaning

Spic & Span is fantastic. They are excellent with their attention to detail. It is a great feeling to come home to a clean house. Heather and Tess are great to work with and very trustworthy. I would highly recommend them.

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Company Response

thank you so much for your review. Tess is awesome

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Spic 'N Span Housecleaning

Tired of slotting in time for cleaning your home around family activities? We will take that load. . . and leave you a scrubbly bubbly spic 'n span home instead. No job too big or small. . . we do it all! Let us make your house a place to ...
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