Spic 'n Span Housecleaning

House & Apartment Cleaning
Mission BC
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HomeStars
House & Apartment Cleaning
Spic 'n Span Housecleaning
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85%

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Reviews by rating (past 12 months)

Reviews for Spic 'n Span Housecleaning

Average customer rating:
8.9 10 (45 reviews)

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Nsmith in Maple Ridge
Nsmith in Maple Ridge
1 review Maple Ridge, BC
10/10

House cleaning

Spic & Span is fantastic. They are excellent with their attention to detail. It is a great feeling to come home to a clean house. Heather and Tess are great to work with and very trustworthy. I would highly recommend them.

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Company Response

thank you so much for your review. Tess is awesome

Slim in Mission
Slim in Mission
0 reviews Mission, BC
0/10

Move Out Clean - NOT CLEANED

Would give negative stars if possible. Bottom line: waste of $250 and added headache to a stressful situation.

Like others, Heather promised big things and fell extremely short. This was a move out clean and we discussed appliances specifically beforehand. She also told us to provide a mop for the floors. The day of, she denied discussing the appliances and left many things untouched that had previously been discussed. The mop was left new and unopened, and the floor was not even vacuumed let alone mopped. One of the toilets was not cleaned, and none of the cupboards were wiped out.

Not only did the service suck, so did her attitude. She refused to leave the key or receipt until full payment had been received, which normally would be fine, but a deposit and the remaining amount owing had already been sent by e-transfer. She essentially accused us of not following through on payment when in reality, she had not followed through on any of her promises.

Waste of money. Waste of time. Now I will be going back to finish her job in a rush before possession by the new owners. Thanks a lot.

DO NOT HIRE THIS COMPANY.

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Company Response

I realize this person has spent a lot of time writing poor reviews through as many venues as possible and I have tried my best to explain why their floors did not get washed
it's unfortunate, but as you can see, I am not the only company they have complained of about as indicated by their continuous comment " like OTHERS heather promised big things and fell short.
I hope this mom/daughter can move forward with a happy and positive view on the world. Again had communication been clearer and had we moved forward with meeting before and after, had clarity on payment et al this situation would not exist and perhaps would have not resulted in the horrible name calling and vehement texts they felt they needed to send. a simple request to stop by and offer 20 minutes to wash
their living room floor would have been met with obvious positive response. I base my reputation on being accountable and offering quality service
I do NOT however respond to hate mail. I really do wish them peace

Victor in Maple Ridge
Victor in Maple Ridge
1 review Maple Ridge, BC
10/10

Move out house cleaning.

I was looking for a professional yet affordable cleaning service for my house prior to turning it over to the new owners. I found Heather who was polite and extremely professional throughout. Her service was very affordable but superior in delivery. I can’t thank her enough for her a great job done.

Victor.

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Company Response

thank you...

Private User
Private User
Private User reviews Maple Ridge, BC
10/10

Fantastic

Heather is professional, friendly and has a superb attention to detail. We really appreciated her taking the time to understand our needs and that she communicated to us what she had cleaned, especially the little things that we don't often have the time to do ourselves. Would absolutely recommend her!

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Company Response

its lovely going to your home and seeing your gorgeous family.

Janis in Maple Ridge
Janis in Maple Ridge
1 review Maple Ridge, BC
8/10

Spic and Span Housekeeping Services

I had called spic and span house cleaning services to clean my sister's basement suit as she had passed away. I needed her place cleaned to hand in the keys and get the deposit back. Heather came and I paid $135.00 for 3 hours. She did a good job and the suit smelled amazingly clean.
I had asked it to be done on a Saturday as I live and work in Vancouver. Heather had no problem coming out on a Saturday which worked well for me. Thanks Janis

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Company Response

Hi Janis...It was a delight meeting you under the circumstances. I'm glad you were happy about the job.
Heather

Kyle in Maple Ridge
Kyle in Maple Ridge
1 review Maple Ridge, BC
8/10

House cleaning

Very friendly and professional. Willing to come on the day I requested. Good clean every time and willing to do extra if requested. Reasonably priced for work that is done.

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Diane in Maple Ridge
Diane in Maple Ridge
1 review Maple Ridge, BC
10/10

House Cleaning Service

Exceptional all round! From the first call to set up cleaning for my mom Heather's concern and compassion was evident. Her skill, understanding and efficiency, again, exceptional, my mom was very happy and so am I. You are a gem, thank you!

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Company Response

Thank you for the great review

Adam in
Adam in
3 reviews Maple Ridge, BC
10/10

Fantastic

Heather is very friendly and professional. Beyond any simple cleaning expectations she genuinely takes an interest in how her service is positively effecting her customers. She provided a clear outline of what she would clean and once complete gives a walk through to show everything had been done thoroughly.

I am greatful to have found her online and would recommend her to anyone!

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Company Response

thanks Adam...love your space

Alli T in Maple Ridge
Alli T in Maple Ridge
1 review Maple Ridge, BC
10/10

Emergency house cleaning

Heather is an angel! She came to my rescue when I was in a bind with my move out. She was friendly off the bat and got down to business. Wow, what a job she did! Integrity, great work ethic, pride are things that come to mind when I write this. I recommend Heather with total confidence.

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Company Response

Thank you Alli for the great review...happy to get you sorted. Call me so I can do your new digs lol
Heather

Roger in
Roger in
1 review Maple Ridge, BC
10/10

Home cleaning

i called several home cleaning services after my adult children convinced me to get a home cleaner. Heather returned my call immediately and we set up a convenient time . I had a very comfortable feeling speaking to her. Heather did a fantastic cleaning without making me feel neglectful. She has an extremely positive and helpful approach to cleaning my home.She also had many helpful suggestions that will make my home more enjoyable. Thanks Heather, Roger

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Company Response

Thanks, Roger, truly a pleasure meeting you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Spic 'n Span Housecleaning

Tired of slotting in time for cleaning your home around family activities? We will take that load. . . and leave you a scrubbly bubbly spic 'n span home instead. No job too big or small. . . we do it all! Let us make your house a place to ...
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