I cannot recommend this company enough, and I will be telling all my friends.
We had some black mold on the ceiling in the basement at my elderly parent’s house that was concerning. I contacted Puro-Clean and was connect with Rock, who was both personable and professional.
My parents are a bit timid about strangers coming into their house. Rock put them at ease and was polite and answered all the questions they had. He took a look at the ceiling, opened it up and discovered a pipe next to a light was about to burst! If he hadn’t discovered that, the whole house could have gone up in flames.
Rock called in a plumber friend and had the pipe and ceiling fixed in 15 minutes. My parents were amazed.
I called around to many companies in Ottawa before settling on Puro-Clean. The receptionist and Rock each had a ring of authenticity about them that made me feel instantly comfortable with them. While other companies pitched at LEAST a $3,000 job on what I described, Rock chose the “let’s see first” approach. It speaks volumes on his ethics and reliability as a tradesperson.
Be patient though; they’re so good they’re often booked up well in advance. That speaks volumes, too. But the wait is definitely worth it.