Agm Renovations

Bathroom Renovation
25 Sheppard Ave W, Unit 300 ON M2M6S6
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Reviews for Agm Renovations

Average customer rating:
9.4 10 (97 reviews)

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Rebecca in Brampton
Rebecca in Brampton
1 review Newmarket, ON
10/10

Basement Reno and walkout excavation

  Agm Renovations
416-477-5429
25 Sheppard Ave W, Unit 300
ON
M2M6S6
CANADA

I have just finished paying my last installment on a wonderful job completed by AGM Basements. Not only did we have the basement renovation done by them, but we also had a separate entrance excavated to create a walkout basement.

All in all, I was extremely happy with this company. That is not to say there were not a few problems along the way. When you undertake a huge project which has a complicated structural component, you are bound to come across a few glitches. However, it is how a contractor handles these issues that speaks to their professionalism and integrity--and this company was stellar! For example, one of the subtrades hired by AGM created quite a mess on our project. Their poor workmanship and attitude was a shock to AGM who had not used them often in the past. Their work was not up to AGM's standards and AGM was embarrassed and extremely apologetic! AGM ended up having it redone immediately and without complaint (or extra charge). Many companies can provide good workmanship; but taking ownership of problems and remedying them for the homeowner shows, in my mind, the high level of customer satisfaction to which they adhere.

I will say that, despite my 100% satisfaction with the company, I was a little frustrated by the lack of communication at certain times. Although I ended up realizing that they had everything under control and were probably just too busy to reply to some of my texts and emails, I am an office person who is used to responding promptly to correspondence. I had never completed such a large project, and, in the beginning, when I would send emails and not get a response, my imagination had them running off to Bora Bora with my money and leaving me in the lurch! Lol. For example, I would occasionally text the project manager or designer to ask them when a tradesman was expected and would get no reply. Nevertheless, the next day at 8 AM the electrician was at my door. My point is that they were managing my project and the work was getting done, but I was not always kept in the loop to the full extent that my hand-holding personality needed! I am merely making this point so that others do not worry about this like I did. Rest assured, they are on top of it, but perhaps spread a little too thin to also be on top of all of their written communication.

Bottom line, at the end of the day, we have a gorgeous basement completed by a reliable and trustworthy company. I would definitely use them again and refer them with confidence.

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Kevin &.
Kevin &.
1 review Hamilton, ON
9/10

Basement

Wonderful job.. Trades people were fantastic.. Stayed until we were satisfied.... I highly recomend them if you are looking to do your basement....

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sunnyubhi
sunnyubhi
1 review Brampton, ON
10/10

Basement Renovations

  Agm Renovations
416-477-5429
25 Sheppard Ave W, Unit 300
ON
M2M6S6
CANADA

Efficient. Very professional. Everything is scheduled accordingly and timely. Very organized company and they want to satisfy the customer, no cookie cutting.

Job well done

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Company Response

Thank you Sunny for your review! We will miss your visits to the office. We hope you and your family enjoy spending time in your newly finished basement

Katherine in Newmarket
Katherine in Newmarket
2 reviews Bradford West Gwillimbury, ON
10/10

LOVE IT!

Love it !! love it l!! love it!
Thousandth words will be not enough to describe how happy I am with AGM Team!
During our meeting with designer I fall in a love with a basement layout, we discus every single details and color. Designer was very patience and knowledgeable, she help us select best finishes ( great material selection in a show room) , she explain all renovation process and help us a lot to understand all basement limitations.

After reno was started I was in shock! Everything happen so fast! Trades was coming from early morning and working all day long, frame was done in couple days!!! Construction team are awesome, every single person very polite, punctual and PROFESSIONAL!
I was so confident in timeline and workmanship.
Now our basement the best.

Best Regards! Katherin.

Best Regards! Katherin.

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Company Response

Thank you Katherine for your kind words and choosing us to finish your basement! We pride ourselves on fulfilling our clients needs and expectations. We hope you and your family enjoy your new living space.

Connie G.
Connie G.
1 review Vaughan, ON
8/10

Basement apartment

-Designer (Svetlana ) was really good! She showed us exactly how our basement would look even before starting the job.
-All the trades that worked on the basement were good and friendly , they all cleaned up after they were done.
-Garbage was picked up every week.
-Material used in the basement was good not cheap!
-Project manager (Randy) was Awesome!!
-Very happy with the work that has been done!

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Company Response

Thank you Connie for your review! We will pass on your kind words to Svetlana and Randy. We're happy we could provide you with a basement you love. Enjoy your new basement!

Private User
Private User
Private User reviews Oakville, ON
10/10

new basement

  Agm Renovations
416-477-5429
25 Sheppard Ave W, Unit 300
ON
M2M6S6
CANADA

This was my first experience with AGM Renovations and I have been very pleased. A job well done! The workers are professional and efficient, as well as friendly. A neighbor actually recommended them, which also helped me to decide to go with with this company, i am happy i did, so is my wife.
I will recommend this company.

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Lucy W in Mississauga
Lucy W in Mississauga
1 review Newmarket, ON
10/10

Basement reno

After researching for a company to finish my basement. I was very satisfied with AGM, it took approximately 21 days from start to finish, the team did an excellent job.
Staff was very professional and extremely grateful.
Thank all of you who have worked to complete my basement.

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Private User
Private User
Private User reviews Toronto, ON
4/10

Horrible Communication

When the company came in and gave the quote and initially started they were amazing. All the actual workers that came in to finish the basement were great. The designer, was not very knowledgable and it was a complaint we heard regularly with the tradesmen. Once the project actually started we never heard from anyone in head office or the proje t manager. We were schedulled appointments for payment themeough google calender, but no one actually called to book it with us. We paid to have cabinets installed that were not completed, and ofcourse there was no one to speak to regarding the issues. The customer service and lack of communication is why I give auch a low grade. They offer zero resolution when dealing with errors on their part. The tradesman were great. if you are someone who needs to be in the loop or know whats going on and when they are showing up, this company is not for u. It also takes WAY longer them 3 weeks. Read the fine print. Our start date was Aug 5 the complete day not including the touch ups they came back for was September 25. Also, they mostly worked on weekends.

2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Markham, ON
1/10

Basement Renovation

We had a hard time dealing with the company. No work schedules were provided, no project supervisor on site and hardly any communication was done by the company. We only spoke to three people i.e. sales person, our designer and a guy from Client Services. We were promised 35 "business" days for the project to be finished and it took 76 "business" days. I have left several voicemail but I hardly got a response back. This was probably one of a kind experience for both my husband and I. Personally, I would not like to hire them again.

The last time I spoke to the lady in Client Service Dept is Sept, she was complaining about how the company is still new and implementing new policies and she has no idea how to assist me as she has been put into this place. She herself confessed site supervisor do not connect with Customer Relations on a regular basis for which she perform her duties. This is an utterly difficult situation for the customer.

I think they need a do a better job in communication and training their employees. Our designer was nice and co-operative and the guy from customer service who always notified us what's happening next. In the last stages of the project there was Zero Communication from the customer relations dept as well. The promises made by the sales rep were not kept.

I wish I could have backed out from this deal and rather pay 15% as a part of their Contract condition. For all those people who have earned their hard money, please do full investigation and research before hiring any company.

Overall, I was not pleased with their services especially after learning that the employees are also working under alot of pressure and stress. I could not save myself, I am sure when you read this you'll make a smarter decision.

4 of 4 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Agm Renovations

AGM Renovations experts provide quality basement finishing services throughout the GTA and the surrounding area. See our Service Area for the complete list of towns where our basement renovations services are offered. We offer 100% satisfaction guarantee on our workmanship and offer competitive prices with exceptional quality.

We believe that our low pricing should not mean clients need to expect lower quality, so expect more and when you need the best; trust AGM Renovations. We guarantee that you will be completely satisfied, which means that you don't pay until the job is done.

When you need the best; trust only the best at AGM Renovations. Our mission is to be committed to excel in the work we do. We are committed to excel and maintain a sense of pride in our all we do!

AGM Basements, Basement finishing, Basement Renovations, Basement Reno, Finishing Basements, Basement Company, Finished Basements, Basement Expert, Finished Basements Company.

CATEGORIES
Bathroom Renovation
PRODUCTS
AGM Basements, Basement finishing, Basement Renovations, Basement Reno, Finishing Basements, Basement Company, Finished Basements, Basement Expert, Finished Basements Company
SERVICES
AGM Basements offers Complete basement finishing packages from the professional design through the professional cleaning including: Drywall- We employ only professional drywall installers and our goal is deliver complete satisfaction to each and every client with the quality of our workmanship and our prompt, reliable service. Taping- Our drywall taping techniques will bring a high quality smooth finish, with a level of excellence you will take pride in. Painting- We include all wall priming, painting of ceilings, baseboards, casing, crown and cove moldings into our basement construction packages High Grade Laminate Flooring- is standard in our basement renovations packages. Tiling- Shower, bathroom, or kitchenette tiling will be done by professional tile installers who are employed directly by AGM. A 2 year unlimited warranty is provided to you standard when you finish your basement with AGM Plumbing- Our licensed plumbers will ensure that no problem is left unsolved and you can be sure that any drain or other plumbing defects left by the original house builder will be fixed effectively. Electrical- We are committed to providing fully licensed electrician service as part of our standard package. Should you ever require an electrical certificate when you decide to sell your property, we will be happy to provide it to you AGM Basements, Basement finishing, Basement Renovations, Basement Reno, Finishing Basements, Basement Company, Finished Basements, Basement Expert, Finished Basements Company
STYLES
Traditional, Modern, Contemporary
SPECIALITIES
AGM Basements - offers complete basement renovations packages from professional design to professional cleaning. AGM Basements, Basement finishing, Basement Renovations, Basement Reno, Finishing Basements, Basement Company, Finished Basements, Basement Expert, Finished Basements Company
WEBSITE
http://www.agmrenovations.com/
YEAR ESTABLISHED
18
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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