AGM Renovations

Our condo living is so much of an enjoyment after AGM has renovated our kitchen and bathroom. Its beyond our belief how a great renovation work with AGM can improve our condo life so much. We are so grateful to all the wonderful people who came to do the renovation. They were so passionate to give the best that they could to this project!

We contracted AGM to finish our basement and we are very excited to say that it has turned out to be a great decision. We are very pleased with our new living space in the basement. The project was very well planned and very well executed. We are very pleased with the input provided by the designer Gloria. We also would like to thank the painter who did a wonderful job. We are greatly satisfied with the work and will be recommending it to others!

We are very happy with the new upgraded bathroom that AGM has completed. This new bathroom has added great value to our home. Excellent workmanship by highly experienced renovators who has also shown care and responsibility during the project!!

After talking to several companies for our kitchen renovation project we decided to hire AGM. The renovation is completed recently. The work is excellent. We love our new kitchen. The new layout and design has made the kitchen very convenient in terms of storage and cooking. It also has given us more space for family gatherings. We love our new kitchen. Thanks AGM!

We hired AGM for our bathroom renovation. The work was completed with minimal disruption of our daily lives at home. we now have a modern bathroom to take pride in. Vadim the renovator is very reliable, professional and pays attention to minute details. We have already recommended AGM to our friends and family. Whoever has seen our new bathroom are very positive about AGM! We are sure AGM will get few projects from our friend circle!

AGM has given us terrible customer service. They installed floors in our basement which we renovated with AGM. The workmanship was Poor. We called a flooring coming to come in to inspect who confirmed that the floors were installed incorrectly. They tried to blame us. Sent in a handyman, not a floor expert to patch the job which ultimately made it worse. I would strongly suggest to find a local builder with trust in their workmanship.

Amazing work from Marco and his crew along with the team in Agm. They provided me quick service with quality work. I highly recommend them to anyone

Complete Nightmare Kitchen Renovation on what is one of the most simple of kitchen renovations

The worst project management I have ever seen! By far, the incompetence is actually shocking.
The worst quality of trades I have ever seen!!!!!!!!
The worst appliance install I have ever seen!!!!!!! (The guys literally came back at least 8 times and I had to help because they didn't know how to install a dishwasher and wall oven)
The worst customer service I have ever seen!!!!!!!

AGM will reply to contact them to "make it right" I have tried that and they "understand my frustration" and are "sorry for all the delays" and "someone will contact me to help". That person contacts me to help and they will "make it right" and "understand my frustration" etc. but nothing happens.

7 months in and they closed the project, took the final payment right out of my account without even an email, or the work being complete. I tried to get them to come fix the remaining issues but decided to give up because it was no longer worth the time it takes to get them to do anything. I just had another contractor fix the issues.

Their main spokesperson Mike should be ashamed to put his name on this business

We contracted with AGM Renovations for a large kitchen renovation. We read the many very good online reviews and decided to proceed. Part way through the project, we decided to read the reviews again, focussing on just the poor ones, and found these much closer to our experience. The contract cancel costs are exorbitant [70% of cost of materials once design phase is complete, which is before any work has started], so we wanted to believe things would work out well.
The General Contractor (GC) was onsite a total of 7 times, and a total of 24 hrs [equiv. of 3 work days]. We were not happy with the quality of some of the work, including drywall repairs, caulking and door installation and had the work brought to a higher standard by ourselves and contractors of our choosing, at our expense.
After the initial 2 day cabinet install, it was determined that 9 end panels and doors were missing, as well as filler strips in 10 areas, that shelves were missing for all the lower cabinets and many of the upper cabinets, that hardware to install handles on the 22 drawers was not provided and an additional 66 shelf brackets were required. We detailed these deficiencies to the Project Manager (PM) electronically. After waiting several weeks we purchased the missing hardware, at our expense, and installed the handles and whatever shelves were available. Approx. 6 weeks after initial install we were informed that AGM had severed ties with the original cabinet manufactr and they sent cabinet manufactr 2. We spent half a day walking him through the project and providing him with the list of deficiencies. Over the next 5 weeks that group was onsite an additional 3 times but we realized on the last visit that the completion pieces they had manufactured were not a colour match, were not the same profile as the original cabinets and were not a lacquer finish. We reported these deficiencies to the PM and 2 weeks later AGM send Cabinet Manufr 3. We went through the same process with them walking them through the project and deficiencies.
AGMs website states No Need to deal with contractors, No need to invite strangers into your home. Our experience was the opposite. During the initial 17 visits by subcontractors neither the GC, nor any other AGM personnel were onsite to instruct, direct or supervise their chosen subcontractors. This required that we the client obtain from AGM the schematics for the kitchen/pantry layout, walk each contractor through the site, provide basic information as to the requirements, and deal with any resulting mistakes and damage they caused which, in our opinion, there was on multiple occasions. The subcontractors supervised by us the client included, cabinet manufacturer number 1, plumber, electrical assistant, electrician, HVAC, counter manufactr, cabinet manufactr 2, cabinet manufactr 3, and cabinet painter.
The project was completed 9.5 mos after the final design meeting, whereas the AGM contract and literature states an estimated 8-9 weeks to substantial completion. Our view is that this was an excessively long delay. At 10 weeks our kitchen looked substantially the same as the day of demo and we had not seen the AGM GC once since the 3 hrs he spent during demo.
The delays were in our view caused by choices made by AGM. If AGM had not eliminated ties with cabinet manufactr 1, we believe at least 4 months of the delays could have been reduced. As well, if the GC had properly executed his responsibilities including properly scheduling and supervising subcontractors, and attending the work site on a more regular basis, we believe further delays could have been mitigated. Further, if AGM had properly vetted, supervised and monitored cabinet manufactr 2 then we believe another 1.5 to 2 months of delays could have been mitigated.
In our opinion if you want to avoid a high pressure sales process, avoid frustration, avoid having to virtually beg for the work you paid for be completed, be treated fairly, and you desire quality work completed in a reasonable time period, do NOT use AGM Renovations

We hired AGM renovations to do our Master Bedroom Ensuite renovations. Our Designer's initials were YR, our Project Manager's initials were AL. The subcontractor assigned to our job's initials were AN.

The work started in December of 2021 and ended in early Feb of 2022. The work was delayed at various times (work was also being done during the Christmas holidays of 2021, with our consent, of course. We just wanted it to be over by that stage).
Our original star date of Nov 2021 was pushed to Dec 2021 due to supply chain issues (the jacuzzi tub we selcted was on backorder. They still sent the wrong one to our house and we were delayed again for another 2 weeks halfway through as they sorted that mess out....we still did not end up with the original tub; but settled on the one we got as something comparable and in our house).

For anyone still considering using AGM, you should be aware that each person who uses AGM and is willing to provide a 5 star review is given an extra 6 months on the AGM warranty. We put in a warranty claim within 6 months; so even though they offered us the 6 months extra, we did not feel, in good conscience, we could accept it (mainly because a 5 star review was never going to happen.

The initial stages of our job went pretty smoothly. You are assigned a designed who will help you pick and choose your finishes from their available options (anything extra is either at an extra cost or at your own cost and risk). Payments are made with initial deposit of 5% or so and then 3 payments are made along the way.

We gutted our bathroom and replaced everything. We did get the wrong tub, even after the initial delay to try to avoid a tub issue. There were many defects in workmanship with multiple tiles broken, scratched or split within our new standup shower. a broken shower faucet that was broken and then caulked together to make it look like it was fine (and had to be corrected using the warranty route) along with scratched nickel plated faucet and a discoloured drain in one of the 2 sinks.

The bathroom is a major improvement from where is was before; but the lack of honest workmanship and care was very disappointing, especially after we had such high hopes from reading all the glowing reviews in early to late 2021. At the time, we did not know that some may not have been honest 5 out of 5's. My honest review would be somewhere between 3.5 to 4. I would have loved to have given a 5; but when you get a new bathroom and there is a coating of dust in your garage and all over your new bathroom such that you cannot see the cracked and damaged finishes until you clean it yourself, something is wrong.

AGM did respond to my warranty claim; and, repaired all of the defects. It took 4 or 5 separate visits to do so which finally gave us the use of our bathroom, fully in the summer of 2022 (way too long, in my opinion).

I think you can get better workmanship that what I got for the price. It may be difficult to find; but any time you spend on the front end finding someone that cares about quality work will pay dividends in the finished product. Do your research. Don't trust every review you read, either, unless you can find out if it was incentivized in some way.