Rio Stone

Countertops
Toronto ON M3H 5T4
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Vito Vaughan
Vito Vaughan
1 review Toronto, ON
10/10

Quartz Countertops

Sue and Martin were excellent to work with, patient, knowledgeable and definitely not pushy as some are in this industry. Unfortunately our countertop cracked after 2 weeks, to no fault of theirs or the installer, however, our CANADIAN MADE HANSTONE PRODUCT let us down. After months of Sue and Martin dealing with this company to provide a replacement countertop they let us both down as they would not back up their product; so much for their LIFETIME WARRANTY!! I have recommended Rio Stone to my friends and family; HANSTONE well that's another conversation which ends with BUYER BE WARE!!!

Approximate cost of services:
$6,000.00
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Company Response

Hi Vito, first of all, thank you so much for your business! We appreciate great customers like you.
In regards to Hanstone, thank you so much for your feedback, and we are sorry about your negative experience.
We at Rio Stone pride ourselves in supplying only top quality materials. We are in touch with Hanstone and following up with them in regards to this situation.

We will update you on any progress.
Thank you agin for the kind words.
Regards,
The Rio Stone Team