Aurum

Formerly Gold Standard Property Care
Window & Gutter Cleaning
Vaughan ON L4K
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Reviews for Aurum

Average customer rating:
7.5 10 (284 reviews)

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Ariy from Mississauga
Ariy from Mississauga
1 review Concord, ON
10/10

Window Cleaning

I have been using gold standard for a few years now, they came out and cleaning my windows, my neighbors, and my aunts house down the street. The crew was very professional and took the time to do a quality job. It has been three weeks since the cleaning and the windows still sparkle. I got just the outsides cleaned which was a bit of a mistake since you could then clearly see how dirty the insides were, I then had to clean the insides myself. Next time I'll just do both at once.

Approximate cost of services:
$150.00
2 of 2 people found this review helpful.
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David from Toronto
David from Toronto
1 review Toronto, ON
8/10

excellent

We had used this company in the past, so when they came during a door to door sale, I didn't hesitate to use them again. The workers were professional and showed good attention to detail.

Approximate cost of services:
$240.00
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Janice in North york
Janice in North york
2 reviews North York, ON
10/10

exterior window cleaning

I was very impressed with Guram who cleaned our windows. He was very polite and professional, all the windows were absolutely spotless. The price was reasonable and I would call Gold Standard for future cleaning.

Approximate cost of services:
$130.00
2 of 2 people found this review helpful.
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Mike from Vaughan
Mike from Vaughan
3 reviews Woodbridge, ON
9/10

window cleaning

I was very satisfied with the cleaning job that they did on my home. When I came home from work I was happy to see such nice clean windows, Unfortunately it didn't last long as there is construction next door.

Approximate cost of services:
$0.00
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David from Toronto
David from Toronto
2 reviews Toronto, ON
8/10

window cleaning

We had used this company in the past. When they happened to be in the neighborhood and ask if we needed the window cleaned we were content to let them do it again. They are reasonably priced, professional and pay good attention to detail.

Approximate cost of services:
$240.00
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Carolyn from Toronto
Carolyn from Toronto
1 review Toronto, ON
8/10

window cleaning

They came to our place while working the neighborhood on a door to door campaign. We have around 20 windows in our house. It was good quality,The windows looked good when they finished.

Approximate cost of services:
$180.00
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teresa Pagliuso from Richmond Hill
teresa Pagliuso from Richmond Hill
1 review Richmond Hill, ON
0/10

window cleaning and gutter cleaning

TERRIBLE! DO NOT USE THIS SERVICE!
Had a guy come to my door decided to use the service. Lady came with a man to do the windows I decided at that time to do the gutters. I tried to talk to him and he didn't speak a word of English other then yes. They were here under an hour and left but I questioned her about her work. After they left I found that she missed the 2 sets of patio doors and didn't do any of the windows with screens. I immediately called the office left message no call back. Called again spoke to Mona she said she would call me back. Never heard from her. Called again left another message with no call back again. Called again spoke to crystal she said she would call me back never did. Then today I get a call for payment on my voicemail! What a joke!

Approximate cost of services:
$295.00
6 of 7 people found this review helpful.
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Company Response

Hello,

I am sorry you had a negative experience. I believe we have rectified the situation for you? The crew came back and touched up the windows that were missed due to the screens being on them? Please let me know if there is anything else I can assist you with.

Wade from Toronto
Wade from Toronto
1 review North York, ON
0/10

Window Cleaning

NEVER USE! They did a quick, terrible job leaving streaks all over the windows. Then they came to the house with huge attitude and demanded cash claiming the Groupon didn't go through. When we called them, the groupon suddenly worked fine- very strange.

Approximate cost of services:
$109.00
5 of 5 people found this review helpful.
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Company Response

Hi Wade,

I am very sorry you have had a negative experience with our company. I just took a look on your account, and it does seem that the first voucher you provided did not go through. With the group on vouchers, a lot of customer tend to give us the confirmation number rather than the number on your barcode. I believe that was the case with you as well. We never asked for cash for the service. We simply said that if the Groupon doesn't go through, we would need to get compensated for the work that we completed in another fashion.

Is there anything else I can assist you with? Has the window with the streak been touched up?

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aurum

Window & Gutter Cleaning Some of our customers include: City of Toronto, Honeywell, Toronto Transit Commission (TTC), St. Joseph's Hospital, North York General Hospital, and Westdale Properties just to name a few. Aurum offers professional, cost effective, and valuable residential & commercial window cleaning services. With over 10 years of ...
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