Avoid at all costs. Rude on the phone and won't honour warranty or make repair to an installation (already needed a repair) one year later. Don't use if you want your installation to last and if you want them to honour their work or know anything about customer service
- Company Response
This is a malicious and misleading anonymous review. We never had a request repair that has been refused. Neither is true that we do not provide warranty. All our work is under 2 year warranty as per: https://www.expressglassandrailings.com/faq-warranty.
Express Glass sales & customer service team provides excellent customer service and our team has high educated personnel with degrees in business management. Our installation team is leaded by a professional licensed civil engineer with a master degree from UofT. These types of reviews not only are harmful for businesses but also do not represent the purpose of customer helpful platforms like Homestars. We have no idea of identity of this review and whether it was done from a competitor side. Homestars should verify and request more info regarding malicious reviews as it does the same for typical good reviews.