We are the original owners of our home built in 2004. The developer had an architectural standard of using a specific shingle which turned out to be an inferior product. We even paid additional for 25-year shingles. After 12 years the shingles were curling up and devoid of grit. Our insurance company would not cover the problem as they said that it was hail damage but inferior quality. We began a claim against the manufacturer and needed to send two shingles and many pictures to Ontario. I had no idea how to do that as I am a senior with disability problems and lo and behold enter Jason of Sun West. He offered a free quote and when I explained about needing two shingles and photos, he said, “no problem, I can do that for you.” I asked if there was an obligation and he answered to the negative. We finally got a small compensation from the manufacturer and called Jason. I got three quotes and Sun West was significantly less with better quality shingles as they do not use sub-contractors. Alex (the owner) showed up on schedule with three others and they had the entire job done in two days. These guys are the consummate professionals. When they left, the driveway and deck were cleaner than before they arrived. IF I could give a 12 out 10 ratings, I would. You won’t go wrong hiring Sun West to do your roof!
- Company Response
Glad to be of help Keith, thank you for the work.