They were prompt and very helpful. The only problem was with the helper who did not have a personality and ended breaking a corner part of my new kitchen. Rubin the owner took responsibility without question and paid 1400.00 to replace it! I told him that the helper had to go and that I would deal with him only to complete the plumbing and installing a vanity and toilet. Great work and I have him coming back to do my two bathroom renos.