After struggling for a week with a main drain that backed up when large quantities of water (jacuzzi tub full) were drained I called Mike from DrainRooter this morning. Twice I thought I fixed the problem with a snake. But the problem came back. Admitting defeat and having had great success with HomeStars I found that Mike matched the type of work results and service that I needed. He came within hours, scoped the issue and managed to clear the pesky drain blockage. He then scoped again to the city drain – all clear! Would use him again for other plumbing projects.