Although we came about using Crystal Granite through a contractor that was a complete con artist (previous review on Kreate Kitchens) Sheng at Crystal Granite did a great job for us. Our counters look perfect and they were installed on time. One was cut incorrectly and they took it back to the shop and sent out the correct size within a timely manner. One issue is a mould smell in our TV unit (it has granite tops) that seems to be leaching from the granite. We have bleached it underneath and have run fans on it for weeks however, 1 year later the smell has not dissipated. Slightly concerned that we will have to replace the stone.