Crystal Granite Ltd.

Sheng at Crystal Granite has always been a professional to work with. I have had Crystal Granite install over 35 separate pieces of granite, quartz and other over 6 different projects including my own home. The pieces range from countertops to vanities, even a lazy susan. I have always been satisfied with the service and value Crystal Granite has provided and will continue to do so.

Although we came about using Crystal Granite through a contractor that was a complete con artist (previous review on Kreate Kitchens) Sheng at Crystal Granite did a great job for us. Our counters look perfect and they were installed on time. One was cut incorrectly and they took it back to the shop and sent out the correct size within a timely manner. One issue is a mould smell in our TV unit (it has granite tops) that seems to be leaching from the granite. We have bleached it underneath and have run fans on it for weeks however, 1 year later the smell has not dissipated. Slightly concerned that we will have to replace the stone.

We had a very bad experience with Crystal Granite Ltd. They installed granite in my kitchen that had a crack in it! They said it was part of the granite, they filled with a material that chips out and doesn’t match. They have very poor installation.

My experience with Crystal Granite has been a pleasure to work with. The expertise and immense amount of perfection and dedication in the effort of installing of my granite counter tops in both my kitchen, and bathrooms, contributes to a wonderful outcome. The store and showroom may be small, but I prefer a up close and condensed selections. Installation is fast and the owner ensures the installation is done correctly.

We had our granite countertops installed last week and are thrilled with the final product as well as the service from Crystal Granite We were able to find the granite we liked and even stayed within our budget. The owner Shang was very helpful The installers were professional . I will definitely recommend The Crystal Granite to friends and family!

The owner, Sheng, came over to my house to take measurements for the new granite countertop which we were getting to replace our old countertop. He spoke and understood little English, but did his work. However, he seemed to be troubled or confused by the measurements. I visited his shop to express my concern that my slabs of granite were not large enough to accommodate my countertop measurements. He kept measuring over and over again and looked worried. Sure enough, I was told later that it was not big enough and to go select another couple of slabs of granite from the supplier. Overall, the final job turned out okay because I was on top of everything and made sure the contractors didn't make mistakes. It was a very stressful experience and I would not recommend dealing with this company.