DO NOT HIRE THIS FRAUDULENT COMPANY!!!! All past negative reviews are true. I hired them for the 2013/2014 winter snow removal service and they provided very bad service. If and when they came to remove the snow, they illegally piled the snow on the street in front of the house. The driveway, walkway, and sidewalk is very narrow due to their bad shoveling. I complained and she suggested I upgrade my contract to get better service. On another occasion, when I called them to remove the snow following a 15 cm snowstorm, they flagged my account. I spoke to her again and she informed me that there was another company shoveling my driveway, so their contractor left. I informed her that I did not hire two companies but she responded by saying to me that her contractor was saying the truth and I was not being truthful. They will invent excuse after excuse to cover their mistakes. I sent two e-mails to relay my concerns to the company and they e-mailed me back to upgrade my service. They had listed their snow removal service in Nov/2013 for $389.00 plus tax. I paid it in full and was never informed that quality of service depends on price. Do not even think twice about using their services!! You will regret it!!!