Unfortunately, I am very unhappy with the service Max Moving provided. When I booked them, I clarified that they would provide blankets and protection for our furniture. It seems that they did not. As we settled into our new home, we found numerous items that were damaged. Our shoe shelf was bent out of shape and has lost a foot. The computer desk has a scrap on the top that has removed the veneer finish. Our headboard for our bed was scrapped all along the top. Our bookshelf has a scrap along the side. A lamp has the shade cracked. The foot to a desk disappeared. And, the worst of it all, a cedar, hand made chest that was given to me 20 years ago, has a deep gouge on it. It seems that something must have fallen on it or something.
I imagine if you were simply moving boxes, these guys would be ok (although they were an hour later than the agreed upon time) but if you have anything you care about, try someone else.
- Company Response
Thank you for your review.
Just want to make it clear for everyone, you called us to make any complaints after 2 MONTH your moving was done.
During the moving all your items were covered with blankets in the truck, when we unload your furniture, you checked it and signed contract, that's truck is empty and you have no damage.
We don't know what's happened in you home after and why you trying to put this on us after 2 month is passed.
We can accept claim within 3 business days the job is done, but not 2 month.
Max moving corporation