No Compensation offered
Will NOT recommend
at the start of my quote session I stated "I want the colour grey on both sides of the blinds, if not available I will not order."I pointed out the blinds across the street, as an example of what I did not want.
I did sign the order agreement form stating
colour: serious grey -semi opaque (no mention of white exterior)
Our blinds were installed with WHITE exterior.
Milton Blinds response: During the quote session, it was made known, there are no honeycomb blinds available with anything other than white on the exterior...
I am sure if I had known this, I would not have ordered.
why was this selection shown to us, knowing our special requirement..
- Approximate cost of services:
- Company Response
I am sorry to hear your complimentary in home consultation was not satisfactory. Our intention is to educate and assist customers with finding a window covering solution that works well for windows in need of blinds. We do review and put samples of the product chosen in our customers hands for approval before purchase and production. All honeycomb semi opaque and blackout shades have white on the back for curbside appeal, if this was not clear we do apologize. All of our mobile show room samples are like this. We appreciate your feedback and wish we could find a manufacturer that makes your request so we could exchange your blinds for you.