Bridge Fireplace - No Longer in Business

Heating & Air Conditioning
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HomeStars  >  Heating & Air Conditioning in New Westminster  >  Bridge Fireplace - No Longer in Business
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85%

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Reviews by rating (past 12 months)

Reviews for Bridge Fireplace - No Longer in Business

Average customer rating:
9.8 10 (9 reviews)

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Anna Mastracci from Port Coquitlam
Anna Mastracci from Port Coquitlam
1 review Port Coquitlam, BC
10/10

Regency Energy Gas Insert (BVent)

Bridge Fireplace are to be commended for great sales staff (Brandon); and installers (Mike & Rich) were extremely knowledgeable, proficient and left my home as clean as it was when they came in. Extremely satisifed with product!!!

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Heather Tate from Vancouver
Heather Tate from Vancouver
1 review Vancouver, BC
10/10

Delano Gas Fireplace

The service I received from Bridge Fireplace was excellent. I bought the Delano Contemporary gas fireplace - the quality of the fireplace is outstanding. I highly recommend this Company and it's products.

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Company Response

Hey Heather, I'm glad you are loving the Delano as much as I do! Kozy Heat fireplaces have such an nice sleek design. Thank you for your awesome recommendation :)

Nancy
Nancy
2 reviews Coquitlam, BC
10/10

Fireplace Installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have done a major renovation on our home, which means we have had dealings with many different trades people. One thing I would like to impress upon is the service and care we got from Bridge Fireplace. The amazing service started right away when both workers took off their shoes to enter our home, it wasn't a request from me, it was just second nature to them, and it didn't stop there. I was never left in the dark with any questions. Anything that needed to be done was discussed prior to installation, and in terms I could easily understand. When the job was completed, everything was put away and cleaned up to the point that the only way I knew someone had been there was to gaze upon an amazing fireplace.
Thank you so much to Bridge Fireplace for restoring my faith that there are some good guys left out there that obviously love what they do!

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Michael from Coquitlam
Michael from Coquitlam
1 review Coquitlam, BC
10/10

2 wood fireplace conversions to gas

am a contractor who has used Bridge Fireplace many times. The last time was for a customer who had 2 wood burning, pick what they wanted and then we had them installed. They are a local company that has been in business for a long time. I always refer my customers to go there.

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Company Response

Hello Michael, Thank you for business and all your referrals! I'm glad we were able to help you switch over your wood fireplaces. I hope they are keeping you nice and toasty with all this freezing cold.

MJ from Coquitlam
MJ from Coquitlam
2 reviews Coquitlam, BC
10/10

replace gas fireplace

This company is in my town so I stopped by and met Brandon. The information, the estimate the whole process was handled professionally and efficiently. I hired them to replace an old gas fireplace that was floor level. The new model was raised approximately 2 feet above the floor.
They did the work quickly and had it vented through the roof rather than through the side. It was a little more work but they did it expertly. They are skilled workers and I would recommend them to anyone.

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Company Response

Hey MJ, Awesome that you got to experience our whole process running smoothly. Brandon works hard to alter installs to get you exactly what you are looking for. I'm so happy it worked out for you! Thank you for your kind words :)

Ellie from Burnaby
Ellie from Burnaby
1 review Burnaby, BC
10/10

gas fireplace

I had an old gas fireplace, with an open flame, which I had them remove and replace with a new more modern looking gas fireplace. It was a smooth installation although the delivery took a couple of weeks longer than anticipated. The workers were respectful of my hardwood floors, and cleaned well. They spent time showing me how to use the remote control afterward.

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Company Response

Hi Ellie, We hope your new modern fireplace is working out well for you. Our installers received a nice pat on the back, thank you for letting us know what a nice job they did for you!

David from New Westminster
David from New Westminster
1 review New Westminster, BC
10/10

electric fireplace replacement

I had an old electric fireplace that I wanted to replace with something newer. The opening in the mantle was fairly large and it took some time to find one that fit and even then they had to do some work with it. It surpasses what was there by far. It is beautiful looking. For some reason it is making a noise that needs attention, I just started to use it now that the weather is cooler, so I need to have them come by and look at it. I have recommended them to several of my neighbors in the condo building.

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Company Response

Hey David,
I'm so glad we were able to find you something that you love to fit the required opening :) If you haven't come back to us about the noise, please make sure you do! Thank you so much for the recommendation to your neighbors, we'd love to keep them warm this winter too.

8/10

Fireplace installation

The cost for the Regency fireplace and installation was reasonably negotiated. The customer service was reasonable, however, there were some concerns with scheduling commitments. The quality of the work was decent. I must say that

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Company Response

Hey Amanda, Sounds like there were some glitches in your experience, but I'm glad it all worked out for you in the end. Please let us know if there is anything else we can do for you!

ron l. from Port Coquitlam
ron l. from Port Coquitlam
2 reviews Port Coquitlam, BC

First Review

10/10

two new gas fireplaces

We had two Regency fireplaces put into our home which replaced old outdates ones. They look fabulous. Gayle at Bridge was very knowledgeable and personable. The installers were very good and we have nothing but praise for this company.

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Company Response

Hey Ron, So glad Gayle was able to set you up with your fabulous fireplaces :) Thank you for your praise and kind words!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bridge Fireplace - No Longer in Business

Bridge Fireplace has proudly provided BC with heating and gas services for over 35 years. We offer a variety of gas, wood, electric and custom fireplaces for indoor and outdoor use. In addition to fireplaces we supply fire pits, bowls and tables, heaters and pizza ovens. We would love to ...
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