Maple Furnace

Heating & Air Conditioning
Burnaby BC V5J 4V6
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96%

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Reviews for Maple Furnace

Average customer rating:
9.9 10 (14 reviews)

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Kitty
Kitty
0 reviews Burnaby, BC
8/10

Thermostat replaced. Boiler started to buzz!

Follow Up:
Two different technicians came - able to lower the buzzing sounds and the frequencies of buzzing free of charge.

Basement heat has restored. Flushed 3 zones and checked boiler on November 7 this year.

Back from Calgary mid November and noticed the Boiler buzzes quite loud when the flames turn on, especially early morning or in the evening. I have called the service technician a few time. He did come back one afternoon, but the boiler was not buzzing at the time. I showed him my recordings. He then asked me to video tape the boiler when it buzzes and send 2 videos to him. I did. with no response for another few days, I called him this afternoon. He said he can come back with another staff, but will charge me accordingly. As a 70 year old senior, this unexpected expense would be too much.

I have researched your company and the ratings are quite high. I would appreciate it if another technician can come to fix the buzzing which was not there before your service. Hope to hear from your company professional soon

Approximate cost of services:
$702.45
1 of 1 people found this review helpful.
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Company Response

This lady hired somebody installed the boiler without city permit. Based on the city rule and regulation, the furnace is not allowed to installed in her house situation.
Also, due to the unprofessional work and wrong parts, the boiler did not work in the tenant area, which was the area she complained about the buzzing noise.
She called Maple Furnace. One of our technician went there and fixed the problem to make the area having heat. After 2-3 weeks, she called again saying she heard the noise. The technician went back to check for free, but no any noise at that time. She then send a video and saying the noise was usually come out in the morning. The technician also told her again that her boiler was not up to standard code, and the noise was not related to our work.
Later, she called again to request the technician inspect for her again. She even said she would put a bad review if the technician did not go.
Actually, the technician did not reject her and was planning to check for her again. However, She put this review already!

Private User
Private User
Private User reviews Burnaby, BC
10/10

Great service!

The new machine get booked and installed smoothly! Very efficient services! Id recommended to friends next time.

Approximate cost of services:
$5,500.00
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Company Response

Thank you for the 10 star review!
Thank you for choosing Maple Furnace!

ian.blankenberg
ian.blankenberg
0 reviews Burnaby, BC
10/10

Air-conditioning

Essie fixed my finicky aircon by systematically and diligently checked every aspect of the system. In the process he helped me to understand the system and what I should look out for in future. Very knowledgeable and professional. Great job Essie.

Approximate cost of services:
$210.00
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Company Response

Hi Ian,

We thank you for the great review. We are very glad that you are happy with our service. We have always tried to serve our community in our line of work with professionalism and fairness. Thanks again!

yuping69
yuping69
0 reviews Richmond, BC
10/10

Home Renovation boiler/combination system

The technician is serious and professionalanswered and explained many of my questions in detailI perfect to recommend this company.

Approximate cost of services:
$11,600.00
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Company Response

Thank you for the kind words!
Please contact us if you have any questions or need any services for heating and cooling!

Andrew in Toronto
Andrew in Toronto
0 reviews Surrey, BC
10/10

Quick AC Repair

Technician was very knowledgeable and fixed our AC unit quickly with a part for a few hundred dollars after another AC company had come out and told us that we needed to replace the whole unit for a few thousand dollars.

Approximate cost of services:
$600.00
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Company Response

Happy to see these nice words.
The goal of Maple Furnace is always to have the best quality work performed.
Please contact us anytime in the future if you need services.
Cheers,
Maple Heating

Daniel
Daniel
1 review Surrey, BC
10/10

Hit every key point a Homeowner, Insurance, Warranty needs, especially with gas!

Maple Furnace hit every key point a Homeowner, Insurance, Warranty needs, especially with NATURAL GAS devices. Annual service & inspect, furnace, heat pump & tankless water heater. Great communication, great counsel on efficient heat/cool settings, work areas left clean, quality workmanship. 15+ years in Business. On time & priced right.
**Certified & Listed...
*Technical Safety BC
*Fortis BC
*BBB Mainland BC ~ A+
*Google Reviews ~ 4.7
*Homestars ~ 10/10 *Where we made contact. Maple first to respond. Called Friday July 15, appointment made, on site Tuesday July 19.

Approximate cost of services:
$377.00
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Company Response

Hi, Daniel,
Thank you very much for your kind words! The goal of Maple Furnace is to have the best quality work performed.
Please contact us anytime in the future if you need service.
Cheers,
Maple Heating

AandS in Richmond
AandS in Richmond
1 review Richmond, BC
10/10

Furnace Maintenance

Aziz did a really pleasant and efficient person and we were totally satisfied with the service we received from Maple Furnace and we will definitely use them in the future for our furnace maintenance.

Approximate cost of services:
$149.00
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Company Response

Thank you for the nice words.
We looking forward to provide you the best services!
Maple Heating

Scott W
Scott W
0 reviews Coquitlam, BC
10/10

New High Efficiency Boiler

I used Maple Furnace to replace my 42 year old boiler with a new high efficiency boiler from Viessmann. I went with Maple Furnace because they were the most responsive, most competitively priced and worked with me the best to find the right boiler for my needs. And their install was excellent. They went above and beyond putting in equipment and doing little extras that were value added. The installers were very nice and considerate of our home and did an excellent job cleaning up and taking away the old boiler. They also provided everything I needed to get the Fortis rebate I was eligible for. I highly recommend Maple Furnace for your HVAC needs.

Approximate cost of services:
$8,500.00
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Company Response

Thank you so much for your kind words and taking time to leave an excellent rating! We really appreciate your business.
Yes. Essi is a nice and professional technician. I will pass your kind words to him.

Also, we count ourselves lucky to have customers like you. We look forward working with you again in the future!

Cheers,

Maple Furnace Team

Felix in Surrey
Felix in Surrey
0 reviews Surrey, BC
10/10

Service

Hi Aziz, I am so gladful that you are able to perform a late call to inspect my boiler system. you have provided me with very useful information. Getting my boiler works in less than 30 mins. i had never experience a comfort temp in my house for the pass 2 winter . Thats an "A" service. Strongly recommending your company to friends. "Big Thanks"

Approximate cost of services:
$50.00
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Company Response

Hi Felix,

We thank you for your great review. We are very glad that you are happy with our service. We have always tried to serve our community in our line of work with professionalism and fairness. Thanks again.

Private User
Private User
Private User reviews Richmond, BC
10/10

Furnace service and heat pump service

Maple furnace is going to be my go-to company for all my HVAC services in the future. Aziz goes above and beyond for his work and I am really satisfied.

Approximate cost of services:
$290.00
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Company Response

Hi dear valued client,

We thank you for your review about our service. We hope that at maple furnace, we can improve the service quality and costumer service to a higher standard every day.

We thank you for your support.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maple Furnace

Your home’s heating system is essential to make you feel comfortable. When heating equipment is not maintained or installed properly, your energy cost can be higher. Heating can account for more than half of your home’s energy cost. We provide heating system installation, maintenance and repair service for residential and commercial in the Greater Vancouver Area to make sure that your workplace and home is comfortable, healthy and safe.
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You can depend on us to respond quickly to your needs and provide you with complete information before proceeding with any work. Our highly-qualified and expert technicians will provide you with quality service. You can schedule a convenient appointment with us, which fits your schedule 7 days a week from 8:00am to 12:00pm. We offer free heating service estimates onsite and follow-up to ensure you are satisfied with our services.
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Our bonded, insured and licensed technicians are professionally trained in the industry and in the individual services we provide to make sure you are fully satisfied with our service. You can rest assured that with Maple Furnace that you are getting an experienced company with expert knowledge in heating systems. Our heating system industry standard service is ideal for your residential and business environments. We strictly adhere to the manufacturer’s recommendations and guidelines.

CATEGORIES
Heating & Air Conditioning
SERVICES
Furnaces/Hot Water Tanks/fireplaces/Boilers/Air Ducts
WEBSITE
http://maplefurnace.com
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