Maple Furnace

Heating & Air Conditioning
Burnaby BC V5J 4V6
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87%

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Reviews by rating (past 12 months)

Reviews for Maple Furnace

Average customer rating:
10 10 (5 reviews)

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Private User
Private User
1 review Richmond, BC
10/10

Furnace service and heat pump service

Maple furnace is going to be my go-to company for all my HVAC services in the future. Aziz goes above and beyond for his work and I am really satisfied.

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Company Response

Hi dear valued client,

We thank you for your review about our service. We hope that at maple furnace, we can improve the service quality and costumer service to a higher standard every day.

We thank you for your support.

Rockwell
Rockwell
1 review Vancouver, BC
10/10

Boiler and water tank maintenance.

Professional work, great service and very friendly staff.
I have been use this company about 4years.
Definitely I will recommend Maple Furnace to my friends!

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Company Response

Hi, Rockwell,
Thank you for being with us for 4 years! Maple Furnace will be even better with your trust and support!

Ken D.
Ken D.
1 review Vancouver, BC
10/10

Service

No hot water supply on Sunday. We called Maple Furnace (chinese line) and Helen sent Aziz and Essi within a couple of hours to our house. Within minutes of looking at the problem, Aziz and Essi identified the problem and gave us a firm estimate on the repair (replace Veissmann Ignitor on the boiler). Luckily, Aziz and Essi had the replacement part in the truck. Aziz and Essi also recommended to clean out the heat exchanger (as part of regular maintenance every 2 years) and replace the leaking pipe connected to the boiler (that drains out the waste which is corroding the line - improper type of pipe and connectors installed by the builder's plumber). Our house was new in 2012 with many problems occurring already within 5 years. Such plumbing problems are probably common in many new installations - clearly a lack of regard to detail and proper installation by the builder and their contractors - in this case the plumber.

I'm very happy with the work and will recommend Maple Furnace (in particular Aziz and Essi) to my neighbor who owns the same type of boiler and setup. The most important aspect of the work is that the technicians spent the time to explain the problem, describe the repair work, showed me the burned out ignitor, and recommend a regular maintenance schedule to extend the life of the boiler.

Good job boys... Keep up the good work!

Thanks, Ken

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Company Response

Hi, Ken,
Thank you for your kind compliments. We are happy that you gave us an opportunity to provide services for you. Our goal is to be the best in our community.
Thank you for choosing Maple Furnace!

Ling  from Burnaby
Ling from Burnaby
3 reviews Burnaby, BC
10/10

Fixing a problem another company failed to properly diagnosed

Originally, when our furnace started to make noise back in late Dec we contacted another company. Unfortunately, this company failed to do the job right! Instead we were left with a sour taste in our mouth. We had to fix this problem which resulted in us closing down our furnance to as the rattling sound was unbearable.

On Feb 4th, we were able to have Maple Furnance come in. Essi and Aziz did an amazing job!! Once onsite they knew exactly what the issue was and quietly went ahead with the necessary work and is further guaranteeing their work.

Professional, prompt and reasonable for the work performed!

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Company Response

In Maple furnace, it is our goal to serve our community with best crew possible to offer a good and reasonable service. We thank you for your positive view about our company. Hope to serve you better in future. Your business is much appreciated.

Lorna Eng from Vancouver
Lorna Eng from Vancouver
4 reviews Vancouver, BC

First Review

10/10

Furnace Service and Repair

Esey was honest and charged only for what was required. He was fast and extremely knowledgeable. He also replaced my mom's water tank and went to the trouble of checking for warranty - got her a free watertank and charged her only for installation and removal. He will be replacing our water tank soon. Great job!

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Company Response

Thank you for your positive view about our company and our technician. We hope that we can match your expectations in future. Your business is highly appreciated.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maple Furnace

Your home’s heating system is essential to make you feel comfortable. When heating equipment is not maintained or installed properly, your energy cost can be higher. Heating can account for more than half of your home’s energy cost. We provide heating system installation, maintenance and repair service for residential and commercial in the Greater Vancouver Area to make sure that your workplace and home is comfortable, healthy and safe.
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You can depend on us to respond quickly to your needs and provide you with complete information before proceeding with any work. Our highly-qualified and expert technicians will provide you with quality service. You can schedule a convenient appointment with us, which fits your schedule 7 days a week from 8:00am to 12:00pm. We offer free heating service estimates onsite and follow-up to ensure you are satisfied with our services.
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Our bonded, insured and licensed technicians are professionally trained in the industry and in the individual services we provide to make sure you are fully satisfied with our service. You can rest assured that with Maple Furnace that you are getting an experienced company with expert knowledge in heating systems. Our heating system industry standard service is ideal for your residential and business environments. We strictly adhere to the manufacturer’s recommendations and guidelines.

CATEGORIES
Heating & Air Conditioning and Duct Cleaning
SERVICES
Furnaces/Hot Water Tanks/fireplaces/Boilers/Air Ducts
WEBSITE
http://maplefurnace.com
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.