I contacted Home Pro Electronic in a panic due to losing a large portion of my hydro. When I called and explained what had happened, Home Pro was awesome. They went through what it could have been but told me not to worry and they would have someone out right away. They sent Tim who was great. He was polite, knowledgeable and on time. He was able to determine very quickly that the issue was not inside my home but was rather outside the home. He walked me through the scenarios of what could be the issue and what might be done to correct the issue. He was really good at trying to keep me calm during my time of panic. He installed a surge protector for the entire panel as I requested for my own piece of mind. I would definitely recommend Home Pro in a heartbeat and I wish that all contractors were as great and reliable as Home Pro.
We will use them again for our not so distant project as well.
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- Company Response
thank you. Tim really enjoyed working with you