I was very satisfied with the fireplace install. They carried out the work as the promised in a very professional manner. I would recommend them.

Sonny, the owner and Kevin were always available to answer our questions. They are knowledgeable, honest and they care. We are very happy with the installation and our gas fireplace. The service was prompt. I highly recommend them.

Sonny and his staff were amazing to deal with. Sonny followed up my initial visit to the shop quickly and provided a recommendation for a gas insert that would fit our (awkward) space. Reza and his crew were pleasant and efficient and accommodating with my neighbours. The job was done quickly despite being interrupted by the pandemic and Sonny constructed a perfectly matched custom surround to finish our installation. We love our gas fireplace and recommend Toronto Comfort Zone highly!

Great experience with this company! Sonny was responsive, professional and efficient. He helped us choose a beautiful gas insert for our fireplace and it has warmed up our home tremendously. Totally would recommend and very happy with service and product, thank you!!

Sonny was amazing! He listened to our must haves, budget and wants and offered many different fireplace options to suit our needs. Toronto Comfort Zone came recommend by a family member and we can see why! We will be sending many friends and family members there when they are in the market for a new fireplace. Thank you!

Toronto Comfort Zone were wonderful! They had a great selection of fireplaces and gave very good advice on which would be the best choices for our space and style. The team were professional and made the installation seem very straightforward. The installation was done in a morning, and the fireplace is beautiful. I highly recommend Toronto Comfort Zone!

The quality of service and installation as well as the professionalism exceeded our expectations. Sonny was prompt in replying to inquiries ,reliable and very kind. I love my new gas fireplace and mantel. The mantel is cast stone and was created by Masterpiece. Hossein was very patient with my husband and I as he was able to merge both our individual tastes into a beautiful piece of art. Thank you both so much.

We had an unusually small firebox opening, however Kevin from Toronto Comfort Zone came in and found a product that would fit the opening. Both the delivery date of the product and the installation crew start time were exactly as I had been told, very impressive. Install crew was respectful not to dirty the house and went beyond what they anticipated for this type of installation to ensure I was satisfied. I would highly recommend this company.

Toronto Comfort Zone replaced two gas fireplaces in our home that were out of date and not useable and installed a third gas fireplace by converting a troublesome wood burning fireplace into gas. They sold us quality products at a fair price answering our questions satisfactorily along the way. The installer and his assistant showed up on time, were skilled, efficient and pleasant. They wore masks and were careful and tidy removing all packaging material at the end of the job. we would not hesitate to recommend Toronto Comfort Zone.

The main burner in our fireplace would not light after the gas was shut off for the summer (pilot included). I tried a general cleaning but no luck getting it to work. I called Toronto Comfort Zone at the recommendation of the fireplace manufacturer and was extremely pleased.

They set up an appointment within days and the service technician (Sam) was excellent. He quickly pulled the unit apart and found the problem right away, fixed it and then carefully reassembled everything to seal up any potential leaks. He then tested in and around the unit for gas leaks and CO to verify. This was something that was not done by other company technicians when they worked on our fireplaces. He also explained everything he was doing and was totally fair and honest.

All in all......excellent service and I highly recommend them. We will use them again for both service and installation.