Toronto Comfort Zone

Fireplaces
18 Lola Rd Toronto ON M5P 1E4
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97%

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Reviews by rating (past 12 months)

Reviews for Toronto Comfort Zone

Average customer rating:
9.9 10 (83 reviews)

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aha_gol
aha_gol
1 review Toronto, ON
10/10

Fireplace

Amazing job! Sonny was very helpful and knowledgeable. Excellent service! We love the way our new fireplace looks.
They removed our dysfunctional fireplace with new modern looking one and even helped us shop around for rustic looking mantel which looks absolutely amazing. We highly recommend them to everyone.

Approximate cost of services:
$9,000.00
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Betty
Betty
2 reviews Toronto, ON
10/10

Fireplace purchase and installation

Knowledgeable, friendly and prompt service. A real pleasure to deal with.
A small but comprehensive selection of products.

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Company Response

Thanks Betty for your nice review. We are happy that you have selected us as your chosen Toronto fireplace store. Sincerely.

John in Hamilton
John in Hamilton
2 reviews Toronto, ON
10/10

New Gas Fireplace

We are completely happy with the experience of purchasing our new fireplace through Sonny. He and Brian made things very easy with great suggestions and patient explanations of the various options. Also, he dealt with our contractor on some technical installation issues which helped considerably. These are real professionals who know their business and product line. Sonny and Brian are great examples off why a purchaser like myself gets so much better service and assistance than would be the case from a large mega-vendor. I highly recommend them and would use them again without hesitation

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Company Response

Thanks John for your detailed review and kind remarks. We are very proud that you have chosen Toronto Comfort Zone as your fireplace store and do our best to deserve your trust in us. Sincerely.

Simon from Makham
Simon from Makham
7 reviews Toronto, ON
10/10

Gas fireplace

I know about this company through my research in HomeStars. Brian was responsive in my email queries. I went down to the showroom to check out the various models and Brian explained them throughly. The quote was competitive. Sonny came in our house to do the measurement very timely. After placing the order, we had to change the model due to the design changes to our renov project. Brian was patient with us and worked with our plan. Brian even wanted to make sure that the materials around fireplace is fire resistant. It shows they care about their customers. Installation was completed without delay or issues.

1 of 1 people found this review helpful.
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Company Response

Thanks Simon for your trust in us from beginning and for your detailed review. We at Toronto comfort zone are happy that you chose us as your selected fireplace showroom in Toronto and happy to hear you like your Capella gas insert. Sincerely.

Roberto
Roberto
1 review Toronto, ON
10/10

Fireplace repairs

I was having a few minor issues with my fireplace. The repair man showed up on time and was super friendly and helpful. He explained to me the problem with the fireplace and repaired it quickly. He also explained that I would need further maintenance in a year or so with regards to the pilot light. He explained to me the process of how to order it and arrange service. A great experience overall.

1 of 1 people found this review helpful.
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Company Response

Thanks Roberto for your review, we are happy you've had a good experience regarding your fireplace repair with our company, hopefully you can enjoy your fireplace for so many years.

jjmurphy.toronto
jjmurphy.toronto
1 review Toronto, ON
10/10

Electric fireplace

Purchased a Dimplex BLF50 electric fireplace and received great service in the showroom and over the phone from Sonny and Brian.

1 of 1 people found this review helpful.
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Company Response

I appreciate you taking the time from your schedule and writing the review for us. We are proud we have met your expectations. Sincerely.

artank80
artank80
1 review London, ON
10/10

Fireplace finish on the house

Good place to deal with they are helpful and they have a lot of products to show

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Company Response

Thanks Artan for review. We appreciate your trust in us and it was our pleasure working with you on your fireplace project. Sincerely

Bryce
Bryce
1 review Toronto, ON
10/10

Replacing a gas fireplace with a new electric fireplace in our living room

Visited our home, on time, assessed our issues, made sensible cost efficient suggestions. We later visited his shop, viewed various models. Sonny worked with us on installation issues, explained all the options. Unit was ordered, arrived ahead of schedule, and lifted into our vehicle.
Every one of our several phone or email contacts were immediately answered. Overall a very good experience.

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Company Response

Thanks Malcolm for your nice review, it was our pleasure working with you on your fireplace project. Sincerely.

Craig.
Craig.
1 review Vaughan, ON
10/10

Fireplace Supply and Install

Great experience. Would use again and recommend. Excellent product knowledge and onsite were very helpful.

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Company Response

Thanks Craig in your trust in us, our team are very happy that you are satisfied with the results. We appreciate your recommendations. Sincerely.

rb
rb
1 review Toronto, ON
10/10

Fireplaces and installation

Excellent service by company and do not hesitate to use this service. Sonni provides constant updates. Notwithstanding numerous complications due to problems with our chimney he coordinated and delivered two new gas fireplaces. The service coordinates the chimney, instal of liners and fireplaces and takes charge from day one. I highly recommend this company.

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Company Response

Thanks Rachel for your detailed and kind review. As per you said, it was a challenging job but we believe these type of challenges keep our minds and bodies in good shape so we are not afraid of them. I am happy that you like the results and specially you took the time from your busy schedule to write this review. Wish you the best.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Comfort Zone

Our newly renovated showroom in midtown Toronto, offers gas, electric, wood and gel fireplaces in traditional and modern styles, bringing your home a sense of relaxation, comfort, warmth and beauty. These exquisitely designed and quality manufactured fireplaces are offered at competitive prices. Our Toronto fireplace specialists also offer free professional in-home consultations to help determine the right solution for you. Wood or cast stone mantel, book cases or cabinets, we do it. You want to fix your masonry fireplace, drop a liner, come to us, we take care of you. Refacing the fireplace ? You're at the right place.

CATEGORIES
Fireplaces
PRODUCTS
Gas, electric and wood fireplaces, wood or cast stone mantel, bookcases, shelves and cabinets, concrete walls
SERVICES
Sales and installation of gas, wood and electric fireplaces, installing the wood and cast stone mantels with your desired style, color and size, refacing your fireplace with marble, granite, tile, ledgestone and other material, lining the chimney, installing the custom fireplace doors, installing concrete walls
BRANDS
Kingsman, Regency, Napoleon, RH-Peterson, Montigo, Lennox, Astria, Ironstrike, Dimplex, Amantii, Dynasty
STYLES
Contemporary, Modern, Traditional
SPECIALITIES
Fireplaces , Mantels, Refacing the fireplace , Masonry fireplace
WEBSITE
http://www.torontocomfortzone.com/
YEAR ESTABLISHED
0
PAYMENT METHOD
Cash, Debit , Credit card , Check
LICENSES
Licenced gas technicians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.