Toronto Comfort Zone

Fireplaces
18 Lola Rd Toronto ON M5P 1E4
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Toronto Comfort Zone
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98%

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Reviews by rating (past 12 months)

Reviews for Toronto Comfort Zone

Average customer rating:
9.9 10 (106 reviews)

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tomscanlan007
tomscanlan007
1 review Toronto, ON
10/10

New gas hear stove purchase plus installation

Ì bought a new gas heating stove from Sonny and they did the installation and took away the old stove. I was pleased with all parts of the transaction. Their installer did great work, including some extra fixing around the outdoor section of the chimney. He showed up on time, explained how everything worked and cleaned up after. And we love our new stove. I highly recommend these guys.

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10/10

Gas Fireplace Insert

Delighted with my new gas fireplace from the Toronto Comfort Zone- from the most friendly Kevin providing updates from the office, the most helpful and knowledgeable Sonny who suggested what would work the best, and to Reza, the most efficient installer who put it all together so neatly and quickly.
Excellent customer service and a big thank you to you Sonny and your team! Ruth W.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Install new gas fireplace

Excellent experience with this company. I emailed Sonny photos of our existing gas fireplace, he suggested a Napoleon one to replace it, and answered all of my questions. On install day, Arik removed the fireplace with zero damage to the existing frame or mantle, cut the frame down to fit the new larger fireplace, and installed it perfectly. Done in less than a day, and without so much as a scratch on the wall. Sonny and Arik are both professionals: courteous and knowledgeable. The work was done neatly and with no problems. Arik put down drop clothes and vacuumed before he left. Highly recommend. Thank you!

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Company Response

I appreciate that you chose toronto comfort zone as your trusted fireplace showroom and we are glad that we could do the job very clean and in the shortest time. Just want to let you know, you are a phone call away if you have any question in future. Sincerely.

mfdebreyne
mfdebreyne
1 review Toronto, ON
10/10

Gas Fireplace Installation

We are very happy with our new fireplace and with the service from Toronto Comfort Zone. Sonny was prompt with coming to our house and sending the initial quote and the follow up communication. Arik was friendly, professional and punctual and did a great job installing the fireplace. Thanks for helping us complete our basement with the gas fireplace!

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Company Response

Thanks Marc. I am really happy that we could install the gas insert the way you like it and everything went as per plan. Please don't hesitate to call/email us if you have any question. Sincerely.

Patricia, Toronto
Patricia, Toronto
7 reviews Toronto, ON
10/10

Electric Fireplace

Sonny came home and measured our space after us visiting the store. He designed our new fireplace and gave us a quote. He delivered and installed our fireplace before the date he promised and we are really happy with it. Awesome service and prices!

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Company Response

Thanks Patricia for your kind review, we are very proud that we could make the fireplace you like and appreciate that you chose us as your trusted Toronto fireplace store.Sincerely.

Gogi
Gogi
3 reviews Toronto, ON
10/10

Gas Log Fireplace

This was a seamless and worry free process the whole way through. We met Sonny at his store in Toronto, he was very helpful and approachable and outlined all of the available options without any pressure. He was then available whenever we had a question about options and guided us through the buying process via email or phone. Installation was quick and easy and the end result is beyond our expectations. We are very very happy with the final result, the fireplace looks incredible. Sonny is amazing and you will not be disappointed, very good experience.

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Company Response

Thanks Gogi for your positive attitude and your detailed review. I am happy that our team could met your expectations, that's what we really want to hear from our clients. Enjoy the winter next to the fireplace. Sincerely.

Peter M.
Peter M.
1 review Toronto, ON
10/10

Gas fireplace in a bedroom

We wanted to install a gas fireplace in an old fireplace dating from 1912 which had limited space. After seeing the website for Toronto Comfort Zone we visited the store at 18 Lola Road where Sonny Raissi gave us material on a number of options. One of them seemed ideal, Valor Portrait, and we ordered it. Sonny visited our home to ensure that all would go according to plan. Two weeks later the unit was installed - very neat and tidy workmanship. We were able to use it immediately although one finishing piece had to be installed a few weeks later to complete the job. The delay in installing the surround trim was due to the fact that it had to be custom manufactured here in Toronto. We are completely satisfied with the product and its installation which included adding insulation between the back of the unit and the brick wall.

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Company Response

Thanks Peter for your business and your trust in us as your favorite fireplace showroom in Toronto. We are happy here to know you are pleased with result. Sincerely.

Marcia M.
Marcia M.
2 reviews Toronto, ON
10/10

Gas fireplace

The work was done very efficiently. It required extensive interior and exterior wiring as well as careful placement of the fireplace on the wall. Good care was done at all stages of placing and mounting the fireplace

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Company Response

I appreciate your review Marcia and thanks for your patience when we were waiting to get the back ordered part. Enjoy the warmth of the new gas fireplace for the years to come. Sincerely.

A.S.
A.S.
3 reviews Toronto, ON
10/10

Gas fireplace and duct work replacement

I have worked with them before. They are knowledgeable and professional and do what they say. Installer was very experienced and very good. Clean. No damage to our home. All done to code.

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Company Response

Thanks Adam for taking the time from your busy schedule and writing the review for us. I am very pleased to see our team had done the fireplace installation to your satisfaction. Any question, you can call or email us. Sincerely.

Drazen
Drazen
1 review Toronto, ON
10/10

Fireplace Insert

Great customer service. Being in the middle of construction we realized that we needed fireplace urgently as the other work around it was on hold. We called Sonny for a quote. He came to our home the next day to consult with us. The fireplace arrived in 10 days and it was immediately installed.

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Company Response

Thanks Drazen. We at Toronto Comfort Zone are very proud that we could do the gas fireplace installation to your satisfaction, any question you might have, you are a phone call away. Sincerely.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Comfort Zone

Our newly renovated showroom in midtown Toronto, offers gas, electric, wood and gel fireplaces in traditional and modern styles, bringing your home a sense of relaxation, comfort, warmth and beauty. These exquisitely designed and quality manufactured fireplaces are offered at competitive prices. Our Toronto fireplace specialists also offer free professional in-home consultations to help determine the right solution for you. Wood or cast stone mantel, book cases or cabinets, we do it. You want to fix your masonry fireplace, drop a liner, come to us, we take care of you. Refacing the fireplace ? You're at the right place.

CATEGORIES
Fireplaces
PRODUCTS
Gas, electric and wood fireplaces, wood or cast stone mantel, bookcases, shelves and cabinets, concrete walls
SERVICES
Sales and installation of gas, wood and electric fireplaces, installing the wood and cast stone mantels with your desired style, color and size, refacing your fireplace with marble, granite, tile, ledgestone and other material, lining the chimney, installing the custom fireplace doors, installing concrete walls
BRANDS
Kingsman, Regency, Napoleon, RH-Peterson, Montigo, Lennox, Astria, Ironstrike, Dimplex, Amantii, Dynasty
STYLES
Contemporary, Modern, Traditional
SPECIALITIES
Fireplaces , Mantels, Refacing the fireplace , Masonry fireplace
WEBSITE
http://www.torontocomfortzone.com/
YEAR ESTABLISHED
0
PAYMENT METHOD
Cash, Debit , Credit card , Check
LICENSES
Licenced gas technicians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.