Terry may be a nice guy, but he misses on just about everything else. He cancelled several times (I understand that life happens) but I should have realized after the fourth reschedule that this would be a gong show. He arrived late both times and without the required supplies. I'm talking about the basics. Inch and a half pipe and fittings for pex, the kind of stuff that a plumber buys in bulk and keeps extra in the truck. He left for two hours at lunch to get the supplies, then said he would have to leave early and come back another day because he forgot to pick some other stuff up to finish the job.
The sink drain in the wall was not installed properly and had to be removed to achieve the proper slope. The pex lines were only cut and not tied to the main line to be finished TBA... He continuously placed his tools on the top of a $1200 granite counter top vanity making nicks in the finish, which cannot be fixed!!! (I found this out after the lights were installed a few weeks later) He tried to leave before reconnecting the sump pump and said if water backs up in the basement to give him a call. I said he wouldn't get paid until it was reconnected and he obliged. His jackhammer work and moving over shower and toiler stack was fine, but until the bathroom is compete, I don't know if they are done correctly.
I'm sorry but the previous comments must be friends and family because nothing went right with this contractor.
- Approximate cost of services:
- $1,000.00
- What could this company do to improve their services?
- Be punctual, have basic supplies on hand, be professional and treat it like its your house.
- Any advice to offer fellow homeowners facing a similar project?
- Don't call Terry Burak