The adviser was sent by R&C Energysaving to do inspection and give advice. However, we feel that he didn't so an adequate and thorough inspection. When asked questions, he didn't explain it well and rude in attitude. No report was written until we asked him to provide...and R&C Energysaving claimed would take 2 weeks to finish the comprehensive report! We feel very uncomfortable about the whole exercises. We were not informed adequately and appropriately.