Our experience was very positive. From the very first moment I contacted the salesperson (I had found them on HomeStars, along with 3 other companies we had gotten quotes from in the selection process), throughout the communication and up to the installation and even post the installation.
All the people we were in touch with are friendly, nice, knowledgeable, experienced, reliable, punctual, always reachable and approachable for questions. It was a smooth sailing and work was done as promised and on time without excuses, aha moments, apologies for inconvenience or any other side effects of some contractors.
Quality for these people is not just a fashionable buzzword. Quality is in small things. And we are picky customers. Trust is not earned very easily and is a combination of multiple factors. The employees of this company and their products have definitely earned our trust.
We now have two quality doors and we do not regret our choice for either the materials or the company. We think the product and experience are well worth the money.
I would highly recommend the company.