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89%

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Reviews by rating (past 12 months)

Reviews for Plumbing Express

Average customer rating:
9.5 10 (21 reviews)

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Sharon Pilon from Ottawa
Sharon Pilon from Ottawa
3 reviews Ottawa, ON
10/10

dishwasher removal and install of new one

Excellent work and professionalism. Kevin kept the work site spotless and worked efficiently. He went above and beyond what was required for the job by doing extra work not originally part of the work order. We would recommend Plumbing Express to anyone wanting a job done with this level of expertise.

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Company Response

Wow! Thanks for the kind words and great review.Enjoy your new home.

Regards,
Kevin

Private User
Private User
1 review Ottawa, ON
2/10

Basement downtube leak

Submitted a request for a quote via Homestars.com. No response until they showed up on site. No quote given prior to work. While job looks clean, amount charged was unbelievably high. Charged $225 to replace 18" of downtube and re-attached to existing PVC tube. Charged another $98 for 18 inches of material. Total $364.99.

Asked another reputable plumber on this site who did subsequent work (rated 5/5) about work Plumbing Express did and was told we were severely over-charged. The was not a rebuild...it was a re-attachment (see photo).

Talked to Jenn at PE with no call back. One hour of work. Kevin was with apprentice. Were we charged 2 x hourly and parts rate? Unbelievable.

0 of 1 people found this review helpful.
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smith.tyler.ian in Ottawa
smith.tyler.ian in Ottawa
1 review Ottawa, ON
10/10

Faucet replacement and cold shutoff fix

Got an upfront estimate over the phone that was reasonable and accurate to what I ended up paying. Other services I contacted only wanted to give an estimate in person after charging a site visit fee. The work was done quickly and well. Kevin was happy to answer any questions that I had. I would definitely recommend.

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Company Response

Thank you for the nice review. At plumbing express we always try to give customers a "good Idea" of prices for the requested work when asked.

Thanks again!

Kevin

10/10

Plumbing Express

Kevin was punctual, courteous, friendly and cleaned up completely from doing the work. I appreciated his honesty and willingness to provide the best service possible. While he was here, I asked him to investigate a second small issue which he did and resolved. I will call Plumbing Express every time.

1 of 1 people found this review helpful.
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Company Response

Thank you very much! :) We Appriciate your patronage.

Mark from Ottawa
Mark from Ottawa
3 reviews Ottawa, ON
10/10

Kitchen and bath Renovation

Kevin was a joy to work with; he helped us out a lot. He provided all the plumbing services for our Kitchen renovation in May. He did an outstanding job and his bill was another pleasant surprise. I would definitely call Plumbing Express first to do any plumbing work we needed in the future.

Thanks again Kevin

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Frederick Ford from Ottawa
Frederick Ford from Ottawa
2 reviews Ottawa, ON
10/10

Find mysterious leak in basement

Kevin responded to our phone call very quickly; he made an appointment for the next day. He was very punctual, professional and very personable. He explained what he was doing whenever I asked him. He keyed in on the problem in a very systematic manner. He promptly fixed the leak and tested to see if there were other problems. I definitely will use him for any plumbing services that I need.

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Company Response

Thank you, I am glad to have been able to solve your issue in 1 visit! :)

Jacqueline Lalumiere from Ottawa
Jacqueline Lalumiere from Ottawa
1 review Ottawa, ON
10/10

replace kitchen faucet, fix leaking toilet and bathroom tap.

Excellent service from Kevin. He returned my call within 24 hrs. He was prompt,very thorough and he did not overcharge. I would definitely recommend this company to friends and family.

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Company Response

Thank you! We strive for excelence in Plumbing Service. A return customer is proof we are doing it right! :))

Ron from Ottawa
Ron from Ottawa
2 reviews Ottawa, ON
8/10

drain pipes

We had a leak in our basement somewhere. We called Kevin. Fortunately for us it was just a clogged drain, which he cleaned. We were relieved that it was not drain replacements, which would have been far more expensive.

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Ron from Ottawa
Ron from Ottawa
2 reviews Ottawa, ON
10/10

plumber

We asked the company who were refacing our cabinets if they knew of a good plumber. They recommended Kevin. I have no complaints with his work, totally satisfied. I had him come back another time to replace and or clean some drain pipes.

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Matt from Ottawa
Matt from Ottawa
1 review Ottawa, ON
10/10

plumbing residential and commercial

I own property in downtown Ottawa, both commercial and residential. Kevin is who I call when I have a plumbing requirement. He is prompt, always shows up and is hard working. I have only good things to say about his work.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Plumbing Express

PLUMBING EXPRESS offers Fast & Efficient Service.

Repairing and replacing plumbing fixtures professionally for over 20 Years. Same day or next day servicing available.

Having the best stocked service vehicles in Ottawa guarantees our one stop service and repairs.

From Stittsville to Orleans and everywhere in between!

Call Today: 613-791-6200

Better Business Bureau accredited: A+ Rating.
Best of 2016 Award

CATEGORIES
Plumbing and Drain Services
PRODUCTS
Toilets, sinks, faucets, electric hot water tanks, vanity, kitchen, laundry tubs and MUCH more....
SERVICES
- Repair & replacement of existing plumbing fixtures; Toilets, sinks, faucets, electric hot water tanks, vanity, kitchen, and tubs. - Specializing in hook ups of new kitchen/ vanity sinks and faucets - Drain repair, unblocking, cleaning and CC T.V. camera inspection - Faucet installation/ repair. - Dishwasher installation. - Mystery leaks - Toilet repairs/ installation. - Sinks, tubs and showers. - Plumbing installation, service and repair. - Water Meter Installation - Building/ repairing outdoor faucets
BRANDS
All Major Brands Including: Moen, Delta, Grohe, American Standard, Gerber And More. For more information call us anytime at 613-791-6200
STYLES
www.PlumbingExpress.ca BBB accredited: A+ Rating Best of 2016 award Fully Licenced and Insured
SPECIALITIES
Best stocked plumbing service vehicles in Ottawa providing our "Guaranteed One Stop Service And Repairs."
WEBSITE
http://www.PlumbingExpress.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
4
RETURN POLICY
100% Satisfaction Guarantee
PAYMENT METHOD
Visa, MasterCard, Debit, Cheque, Cash
LICENSES
National Red Seal Plumber
MEMBERSHIPS
Ontario College Of Trades
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Flat Rate Service
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Parts And Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.