HomeStars  >  Plumbing in Ottawa  >  Plumbing Express
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.
88%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Quote Requests and Reviews.
Reviews by rating (past 12 months)
3
0
1

Reviews for Plumbing Express

Average customer rating:
9.5 10 (21 reviews)

Sort by

Sharon Pilon from Ottawa
3 reviews Ottawa, ON
10/10

Excellent work and professionalism. Kevin kept the work site spotless and worked efficiently. He went above and beyond what was required for the job by doing extra work not originally part of the work order. We would recommend Plumbing Express to anyone wanting a job done with this level of expertise.

Job Price
Was this review helpful?
Private User
2 reviews Ottawa, ON
2/10

Submitted a request for a quote via Homestars.com. No response until they showed up on site. No quote given prior to work. While job looks clean, amount charged was unbelievably high. Charged $225 to replace 18" of downtube and re-attached to existing PVC tube. Charged another $98 for 18 inches of material. Total $364.99.

Asked another reputable plumber on this site who did subsequent work (rated 5/5) about work Plumbing Express did and was told we were severely over-charged. The was not a rebuild...it was a re-attachment (see photo).

Talked to Jenn at PE with no call back. One hour of work. Kevin was with apprentice. Were we charged 2 x hourly and parts rate? Unbelievable.

Job Price
Was this review helpful?
smith.tyler.ian in Ottawa
1 review Ottawa, ON
10/10

Got an upfront estimate over the phone that was reasonable and accurate to what I ended up paying. Other services I contacted only wanted to give an estimate in person after charging a site visit fee. The work was done quickly and well. Kevin was happy to answer any questions that I had. I would definitely recommend.

Job Price
Was this review helpful?
10/10

Kevin was punctual, courteous, friendly and cleaned up completely from doing the work. I appreciated his honesty and willingness to provide the best service possible. While he was here, I asked him to investigate a second small issue which he did and resolved. I will call Plumbing Express every time.

Job Price
1 of 1 people found this review helpful.
Was this review helpful?
Mark from Ottawa
3 reviews Ottawa, ON
10/10

Kevin was a joy to work with; he helped us out a lot. He provided all the plumbing services for our Kitchen renovation in May. He did an outstanding job and his bill was another pleasant surprise. I would definitely call Plumbing Express first to do any plumbing work we needed in the future.

Thanks again Kevin

Job Price
Was this review helpful?
Frederick Ford from Ottawa
2 reviews Ottawa, ON
10/10

Kevin responded to our phone call very quickly; he made an appointment for the next day. He was very punctual, professional and very personable. He explained what he was doing whenever I asked him. He keyed in on the problem in a very systematic manner. He promptly fixed the leak and tested to see if there were other problems. I definitely will use him for any plumbing services that I need.

Job Price
Was this review helpful?
Jacqueline Lalumiere from Ottawa
1 review Ottawa, ON
10/10

Excellent service from Kevin. He returned my call within 24 hrs. He was prompt,very thorough and he did not overcharge. I would definitely recommend this company to friends and family.

Job Price
Was this review helpful?
Ron from Ottawa
2 reviews Ottawa, ON
8/10

We had a leak in our basement somewhere. We called Kevin. Fortunately for us it was just a clogged drain, which he cleaned. We were relieved that it was not drain replacements, which would have been far more expensive.

Job Price
Was this review helpful?
Ron from Ottawa
2 reviews Ottawa, ON
10/10

We asked the company who were refacing our cabinets if they knew of a good plumber. They recommended Kevin. I have no complaints with his work, totally satisfied. I had him come back another time to replace and or clean some drain pipes.

Job Price
Was this review helpful?
Matt from Ottawa
1 review Ottawa, ON
10/10

I own property in downtown Ottawa, both commercial and residential. Kevin is who I call when I have a plumbing requirement. He is prompt, always shows up and is hard working. I have only good things to say about his work.

Job Price
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Plumbing Express

PLUMBING EXPRESS offers Fast & Efficient Service.

Repairing and replacing plumbing fixtures professionally for over 20 Years. Same day or next day servicing available.

Having the best stocked service vehicles in Ottawa guarantees our one stop service and repairs.

From Stittsville to Orleans and everywhere in between!

Call Today: 613-791-6200

Better Business Bureau accredited: A+ Rating.
Best of 2016 Award

CATEGORIES
Plumbing and Drain Services
PRODUCTS
Toilets, sinks, faucets, electric hot water tanks, vanity, kitchen, laundry tubs and MUCH more....
SERVICES
- Repair & replacement of existing plumbing fixtures; Toilets, sinks, faucets, electric hot water tanks, vanity, kitchen, and tubs. - Specializing in hook ups of new kitchen/ vanity sinks and faucets - Drain repair, unblocking, cleaning and CC T.V. camera inspection - Faucet installation/ repair. - Dishwasher installation. - Mystery leaks - Toilet repairs/ installation. - Sinks, tubs and showers. - Plumbing installation, service and repair. - Water Meter Installation - Building/ repairing outdoor faucets
BRANDS
All Major Brands Including: Moen, Delta, Grohe, American Standard, Gerber And More. For more information call us anytime at 613-791-6200
STYLES
www.PlumbingExpress.ca BBB accredited: A+ Rating Best of 2016 award Fully Licenced and Insured
SPECIALITIES
Best stocked plumbing service vehicles in Ottawa providing our "Guaranteed One Stop Service And Repairs."
WEBSITE
http://www.PlumbingExpress.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
4
RETURN POLICY
100% Satisfaction Guarantee
PAYMENT METHOD
Visa, MasterCard, Debit, Cheque, Cash
LICENSES
National Red Seal Plumber
MEMBERSHIPS
Ontario College Of Trades
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Flat Rate Service
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Parts And Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.