Windows & Doors Installation & Service review in
Gatineau
Bought a window in the spring, and cracked while in storage.
Had to get it redone, and sent a friend to pick up.
Was told to go to Tim Hortons while the `guys`are on break.
Was given wrong windows..lost an hour of my time and gas to pick up the right ones ..no apologies or partial refund. Never will deal with company.
Very bad service.
- Approximate cost of services:
- $200.00
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- Company Response
Hello Dan,
We sincerely apologize for any confusion on our end. We do close down for 30 minutes each day for lunch and we try our best not to have any impact on customer service, unfortunately that seems to be the case. Please allow us the opportunity to make it right for you in the future, we are always willing to work to win back trust if we fell short on our service commitment.
Thank you kindly,