Troico

Cabinetry & Millwork
Coquitlam Showroom, 1308 Ketch Crt, Coquitlam, BC **** Vancouver Showroom, 1650 West 2nd Ave, Vancouver, BC (Opening Feb 2018)
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Reviews for Troico

Average customer rating:
7.5 10 (15 reviews)

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Kerrisdale h.
Kerrisdale h.
1 review Vancouver, BC
10/10

Main Floor Reno including outdoor Deck

I first saw Troico in the newspaper advertising fixed price contracting. We needed a main floor done (kitchen, powder room, family and dining room) so I went into their showroom in Coquitlam and chatted with them about the job. We decided on a budget and started design. Troico applied for permits once the design was done. The city took forever to come back with permits but once they did construction went fairly smooth. The quality of the work is outstanding and we love the job they did. They were a month delayed from the original finish date, but I did add in a basement family room so it’s understandable. Their quality is great and their people are good too especially their designer Nancy, we really enjoyed working with her.

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Company Response

Thanks for the kind words! We thoroughly enjoyed working with you both & hope you have a great sumner on your new deck!

Home O.
Home O.
1 review Vancouver, BC
10/10

kitchen and Master Bathroom Renovation

We hired Troico to do our kitchen and master bathroom renovation. We mainly chose them as their fixed pricing system appealed to us. We had our basement done by another contractor who went over our budget by 20%. Troico’s system allowed us to stay in budget and maximize our dollar. Our master bath and kitchen is superb. We would recommend Troico. We know our Neighbours have already contacted them for their kitchen.

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Company Response

Thank you for your review!

Private User
Private User
1 review Coquitlam, BC
6/10

Kitchen reno

Communications need tweaking, there product is good , there installers are all good guys. They are not the cheep but there stuff is good. They don't deviate from the contract so read carefully.

Review has 1 previous version
1 of 1 people found this review helpful.
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Company Response

Thank you for your review. We're happy you enjoyed the installers & the quality!

Private User
Private User
1 review Coquitlam, BC
10/10

Our Renovation

I initially Chose Troico becasue of Kathryn Wong (one of their in-house interior designers) As an Interior Decorator, I needed to work with someone who understood my personal style in addition to building codes and construction practices. Kathryn showed endless patience when it came to "change orders" and offered valuable advice throughout the project. We ended up doing a full, down to the studs renovation. Kathryn came up with two things that I could not envision; she created an En Suite for our Master Bedroom and a pony wall at our entrance area that "opens up" the space beautifully!
One thing about Troico, that is so important to know is that they only deal with the VERY BEST when it comes to the Trades People and the Cabinet Makers and Cabinet Installers were fantastic! The office staff, Troico Crew and our Project Manager Sean Forshner were always positive, calm and a pleasure to deal with. Were there any "hiccups" along the way? Sure, but that is to be expected with a renovation of this size and a home that was built in 1958. At the end of the day, Vanessa Richter took great care of us and made sure we were satisfied and happy. We now LOVE our home and the heart of it, the kitchen is exactly what I envisioned!

1 of 1 people found this review helpful.
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Catherine in Coquitlam
Catherine in Coquitlam
1 review Coquitlam, BC
8/10

Kitchen

Troico is going to fix the door today. We can move forward now and are happy their services. Our client will be glad to be able to use properly is kitchen.

1 of 1 people found this review helpful.
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joan.pritchett
joan.pritchett
1 review Vancouver, BC
10/10

Kitchen Reno

We built out house 32 years ago and had not touched it since, aside from maintenance. The kitchen was an old style- dark, dingy and inefficient for modern times. We needed the kitchen to blend with the vision we had for the rest of the house. Nancy took us through the process of planning and designing the perfect kitchen. (cabinets, lighting, counters, flooring, backsplash and even appliances. Once Troico got started on construction, like Nancy, the trades were very hard working. People who really cared about their quality of work. The cabinet installers took time to make sure all cabinets were installed perfect. The quality we were especially happy with. We had a neighbour hire Troico after seeing our kitchen. We had no issues recommending them to go ahead.

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frank.leyland
frank.leyland
1 review Vancouver, BC
10/10

Kitchen Renovation

We hired Troico for the second time this year in 2016 to do a kitchen facelift project for us. We had a large addition / basement renovation done by this company in 2013 and it was nice to have an equally satisfactory experience for this small facelift. The work was done cheerfully and competently. After the final walk through there were only 4 actionable items to complete- one involved a flooring company supplying us with flooring that we felt was subpar from what they sold us. Wayne, the General Manager at Troico ensured that the flooring company came out to assess the situation and then followed up until they corrected the issue to our satisfaction. We appreciated them championing for us to get this done. The end result is just as good as the work they did for us back in 2013.

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dsutherland1963
dsutherland1963
1 review Coquitlam, BC
10/10

Main Floor Renovation

We went in to see the Troico showroom after a neighbour in our townhouse used them to renovate their kitchen. We were impressed with their process. Finding a Contractor that is fixed price is difficult and it’s a service that Troico offers. We were still curious about the process so we had them do design only first. We were so impressed with Kat the designer that worked with us. She helped us choose absolutely everything that we needed for the job. After we got the design completed the job was priced. It was 15K more than we wanted to spend – we ask Kat to help us reduce the costs by $7,500 to keep in our budget and she did. We were really overwhelmed with the entire process of having to move out of our house, but when construction started we were really happy to see that all the trades were so friendly and really knew what they were doing. Everyone was linked with an online system to give updates – which we received electronically. If we had questions they were answered fast through the system or our Project Manager. We love our main floor reno and all the work that Troico did. We are so happy with the outcome of it. We have parties now with 15-20 people and no longer feel cramped in the kitchen since the reno. When people come over they cannot believe our house. Thank you Troico for doing such a good job at our house.

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Private User
Private User
1 review West Vancouver, BC
0/10

renovation dissapointment

I would never recommend this company to anyone - zero accountability. Owner is hostile and very aggressive. Still waiting for repairs to be complete. Can't meet timelines. It was the worst experience I have ever had with a company. Period.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Troico

Your one stop shop for custom cabinetry, home renovations and design. Visit us online or at our showroom for Kitchen, Bathroom & Design inspiration.

CATEGORIES
Cabinetry & Millwork
PRODUCTS
Cabinets, inset face frame cabinets, over lay face frame cabinets, european box cabinets, builder line cabinets, plumbing fixtures, electrical fixtures,
SERVICES
Custom Millwork, Custom Cabinetry, Custom cabinets, Home Renovations, General Contracting, Design Build, Cabinet Manufacturing, cabinet Manufacturer,
BRANDS
The BANFIELD Collection crafted by Troico
STYLES
modern, country, rustic, contemporary, traditional, transitional, European, chic,
SPECIALITIES
Cabinetry, Inset Face frame cabinets, face frame cabinets, custom millwork,
WEBSITE
http://troico.ca
NUMBER OF EMPLOYEES
19
PAYMENT METHOD
cheque, visa & mastercard
MEMBERSHIPS
BBB, GVHBA, NKBA, reno mark, Tri-Cities Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
15,000
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Full Warranty
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