As far as i remember we found Lopes Door Systems, in a Direct Response Ad that comes in the mail every week. After that, the sticker they left on garage door always reminds me to call them. For this particular situation my cable snapped when my son was trying to close the garage door. The door began to tool down and got stuck in a specific position. I wasn't sure as for what to do so i researched online on what could be done. After i read what was only and the power and the tension of that cable, i didn't want to touch it. And a while ago on the newspaper (toronto star) there have been cases where people have died just because the tension and seriousness of this cable. So i decided i'd approach a professional who'd know more than myself. Lopes Door Systems had left this sticker on my Garage door, from the last time i used their services, which was a few years back, so i decided to call them again. We were able to settle something the new day and thanks god my problem was fixed. Part of the problem was my garage door was stuck half way.. Anyways, they managed to fix it, and were fair in their pricing. I was very happy with working with them, they were very dedicated and a pleasure to work with. This is the only garage door company i've worked with since i've moved to this house. And they have been very helpful. I would definitely recommend them.