Back about 2.5-3 years ago I called these guys because I had a mouse problem. Ryan and another guy came out but they were only interested in taking my money. Ryan went up in the attic seemingly to put bait in there but I do not believe he did. The other guy seemed lazy and very shady and all he did was put a bait box on the front porch...although I was told they would put bait boxes in a few places outside the house. I did not see any around the house. After they took my money and disappeared, it was hard to get a hold of Ryan and because the mouse problem got worse, I told him to come pick up the bait boxes which he finally did with a bashful attitude. I did not ask for my money back because they were shady and so I did not waste any more time with them. They seemed confidence tricksters to me. Watch out for their sly work, look carefully at what they do if you do hire them.