FC Locksmith Ottawa

Locks & Locksmiths
1559 Alta Vista Drive. Ottawa, ON K1G 5T7 Ottawa ON K1G5T7
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18%

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Reviews by rating (past 12 months)

Reviews for FC Locksmith Ottawa

Average customer rating:
2.7 10 (3 reviews)

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Private User
Private User
1 review Ottawa, ON
0/10

Exterior Dead Bolt Replacement

FC Lockscmiths LTD replaced my deadbolt lock and the technician told me that it was guaranteed for life. The key stopped working properly within 18 months, and when I called FC, they had no record of my invoice and even denied they had a technician by the name on my invoice. Told me their locks were not guaranteed. Simply said "Sorry". Not good enough service for me. Not one suggestion of a solution. No responsibility or accountability for their work.

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DissatifiedInOTT in Ottawa
DissatifiedInOTT in Ottawa
1 review Ottawa, ON
0/10

Vehicle Lockout

BEWARE!!! Do not enlist the services of this group for vehicle lock outs. Many other great companies around. Inept and deceitful are understatements to describe my experience with this company. After waiting nearly an hour for service, rep shows up lacking proper tools or know how for the job. There was no locksmithing involved in the attempt to get into my vehicle. Brute force attack using a couple air inflated wedges and a malleable plastic coated wire for almost two hours is what occurred before the rep declared they couldn't get in the vehicle. Half way thru the wonderful journey of ineptitude my windshield was broken as the malleable plastic coated wire flipped up and struck the glass. Immediately, when called out on it, the rep denied any part in it. Proceeding to demonstrate how the contact would not be possible for the next few minutes, the rep managed to flip up the wire and strike the windshield again. There also was the language barrier which greatly impeded my attempts at relaying that the method he was employing was not recommended for Hard Topped early model Jeeps. Finally, as the minute/hour continued to pass, I decided to call the main hotline to describe the situation. they advised that I should try another locksmith, with a promise to return my call about the broken windshield reporting procedures. The call never came. Instead, the rep, after two hours of fumbling around without any apparent clue as to how to gain entry into my vehicle, cried uncle and said he would not be able to open my vehicle. He handed me a card, took some pictures of the windshield and told me to call the main office on Monday. Fast forward to Monday... after a couple calls I get in touch with a 'manager'... Agrees to meet me after work at a mutual location to examine my windshield. Arrive and after a 10-15 analysis of the large spider like crack in the upper driver side windshield declares that it is an outside crack and couldn't have been caused from within...Proceeding to carry out a demonstration with the malleable plastic covered wire, the 'manager' claims that in his 20 yrs in the business he has never seen one crack a windshield... I ask 'So that's it? 15 second analysis, and a couple minutes of denial?' He says 'Yep, sorry..' I tried calling back the main office, number which was originally called the night of the incident and receive 'That's all we can do....' Hear be the reason for the writing of this review.... Long story short, if you want a professional locksmith, this is not the company to call...Beware of the 'first listing' grab in search engines and the 5 star reviews.. they may lead to be shaking your head whilst typing out a review such as this....

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Zaungast from Ottawa
Zaungast from Ottawa
2 reviews Ottawa, ON

First Review

8/10

4 Locks at Home

I hired FC to replace the exterior locks for my home, and I'm very pleased with the result. Deadbolts and hemi-deadbolts are surprisingly hard to find in the DIY stores, so I'm pleased I was able to get them installed for a reasonable price. So far, everything has been great. New locks were installed quickly (a single Sat afternoon), work well, and the price was acceptable (although not a bargain).

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More about FC Locksmith Ottawa

We are your 24 hr locksmith company providing round the clock locksmith help for car, home, office, business and commercial locks and keys problems. Our services are not limited to car and residential home lockouts only. We also provide locksmith assistance for home door lock repair and replacement and ignition ...
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