Smart Movers Canada

Moving & Storage
12 Elm Grove Avenue #301 Toronto ON M6K 2J2
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Moving & Storage
Smart Movers Canada
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86%

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Reviews for Smart Movers Canada

Average customer rating:
9.2 10 (264 reviews)

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T from Mississauga
T from Mississauga
1 review Mississauga, ON
1/10

Smart movers - Moving Company

We moved a 4 bd average size house to a new location 1 hour away. They sent a medium to small sized truck for the job...this was problem # 1. The truck did not hold all of our belongings, requiring a second trip to be added otherwise half of our stuff would have been left behind. The company did not assess or view the house before assigning a truck for the job. Due to this, the total move with the two trips took 23 hours! This was with 3 movers from the company doing the job! Problem #2 had to do with the items left behind even after the 2 trips. There was no communication and really bad attitudes regarding some of the belongings that the company did not want to pack...this was because during the second move, it was going on 10-15 hours and the movers were tired. (try choosing a different career then next time...) Problem #3...once at the new house after the second trip, the older of the 3 movers, who spoke no english...only some type of Czech or Russian language, used our brand new bathroom. He complained that the flush would not work. Turns out he clogged the brand new toilet with some type of diarrhea!! Then after that all three movers proceeded to use our side yard and driveway as their place to urinate! Overall, this company used movers who were disgusting which makes the company seem to not care about professionalism or good service. In their attempt to keep costs and overheads low, they hire people looking for work who are not skilled, trained or capable...not thinking about how this affects their brand image, service quality or customers. I would choose a more reputable company in the future next time!

Read more: http://www.mymovingreviews.com/reviews.php?action=add&step=preview#ixzz2oKPJfiHK

2 of 2 people found this review helpful.
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Company Response

After deep and careful investigation, we would like to state that we don't have situation like this during the last half a year in Mississauga. Our company doesn't have a small trucks, the smallest size of the truck that we have is 28ft truck. Usually for 4 bedroom house we send larger 30-32ft truck or even two of them. Also we always recommend free on-site estimates for our clients. Overall we have a rule in our company to wrap the furniture with plastic shrink and pack all the stuff. Our movers have rich experience, they clean and friendly, and they are all professional movers.
This may be done by another moving company. If it was us and you have informed us, we could have resolved this situation.
We are fair and responsible, and this review is misplaced.

Rebeca Brewes from Mississauga
Rebeca Brewes from Mississauga
1 review Mississauga, ON
10/10

Townhouse move

I am very pleased to write a review of my experience with Smart movers canada. I was very impressed with the professionalism and work ethic of the movers. They supplied all brand new boxes and packing materials. The movers pack all the furniture, loaded the truck and drove straight to destination address. They also unload, unwrap and setting up the furniture very fast. They handled my move very well. I would recommend them to anyone in the world. Thanks for your GREAT work!

1 of 1 people found this review helpful.
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Company Response

Thank you Rebeca for your awesome review!!! Your kind words help us to move in right direction! We appreciate your partnership.

Peggy Robertson from ??????????
Peggy Robertson from ??????????
1 review ?????, ON
10/10

house 2 bedroom

I had a wonderful experience with smart movers canada. The movers arrived right on time, moved everything very quickly with no damages at all. Movers were nice and respectful. Im very happy about how smoothly my move went, definitely will use smart movers in future. I highly recomend Smart Movers Canada. Wonderful company. Best I have worked with. Thank you very much to Smart Movers Canada Team.

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Company Response

Hello Peggy! Thank you for sharing your positive experience working with Smart Movers Canada! We appreciate your partnership.

Lisa Ross from Mississauga
Lisa Ross from Mississauga
1 review Mississauga, ON
10/10

house moving

My friend recommended me to book this company and I was very happy with them.
Movers were really professionals, they were very kind and polite. All the work was done quick and safe. Nothing was broken or missing. We've got amazing and highly dedicated team. It was truly positive experience from the first call to the last items were unloaded to our new house. Thank you very much and keep up all the great service.

2 of 2 people found this review helpful.
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Company Response

Hi lisa, thank you for your review!!! Thank you for choosing Smart Movers Canada. We hope to work with you again in the future!

Robert Williams from ??????????
Robert Williams from ??????????
1 review ??? ???????, ON
10/10

Residential

We had a great experience dealing with Smart Movers Canada as the customer service was excellent. The moving was quick and efficient. We were extremely satisfied with the expert knowledge of staff and the professional service. We would recommend Smart movers to our friends and would use them again.

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Company Response

Thank you Robert for your nice review!!! We're very glad you were satisfied with our service. wish you all the best!!!

Joanne from Toronto
Joanne from Toronto
1 review Old Toronto, ON
10/10

house relocate

I am repeat client of Smart Movers. Every time we are extremely pleased with the service. Every detail was covered. They are always on time and make amazing job. Mivers protect our furniture and floors and walls. They work very hard from the minute the arrive until the last piece was unloaded. I would definitely recommend Smart Movers Canada to anyone. Thanks guys.

1 of 1 people found this review helpful.
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Company Response

Hello Joanne. Thank you for choosing us to assist you with your moves. All the best!!!

Olga from Ancaster
Olga from Ancaster
1 review Ancaster, ON
10/10

one-berdroom apartment moving

We had to move our one-bedroom apartment from Hamilton (Ancaster) to Ottawa. We had very good experience doing this with Smart Movers Canada! First we had very detailed discussion with Tina. During our collaboration Tina was always awailable to answer our questions. We are more than satisfied with the crew assigned to move our stuff - Vasiliy and Yuriy. They came in time, they work fast and very accurately. Everything arrived clean and non-damaged. They did excellent job! Immediately after receiving payment Tina sent us receipt despite it was a Saturday! We would recommend this company without any reservations!

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Company Response

Hello Olga. Thank you for your great review!!! All the best!

Daniel Hamilron from Mississauga
Daniel Hamilron from Mississauga
1 review Mississauga, ON
10/10

Home moving

We were very satisfied with smart movers from the first call to the office until the time the truck was unloaded. Everything was professional, prompt and on time. They asked several times if they could help with anything after they delivered and put together our furniture. We would definately to use them again. Thanks and highly recommend them.

2 of 2 people found this review helpful.
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Company Response

Hello Daniel. We are very glad you were satisfied with our service. Thank you for your positive review and recommendations.

Michelle from Barrie
Michelle from Barrie
1 review ??? ???????, ON
10/10

House moving

Smart Movers Canada did a great job. They were friendly, helpful and really professional. The crew of three arrived on time and worked hard throughout the day. I felt very comfortable with this company. I would absolutely recommend Smart Movers to anyone in search of moving company. Thanks a lot.

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Company Response

Hello Michelle. Thank you for your great review!!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Smart Movers Canada

Smart Movers is one of the leading full service moving company in Canada. We are a professional moving company with highly qualified employees and specialized trucks and supplies. We fulfill every move with great care, complete safety and fast and maximum efficiency.
We offer the following full range of services: residential, commercial, provincial, national, packing service with packing materials, disassembling and assembling, climate controlled storage, sensitive moves such as piano moving and pool table moving, garbage removal and cargo deliveries.
We have earned a high referral rate from our customers and great reputation because the main priority of our moving company is our client's Satisfaction.

CATEGORIES
Moving & Storage
SERVICES
residential, commercial, provincial, national, packing service with packing materials, disassembling and assembling, climate controlled storage, sensitive moves such as piano moving and pool table moving, garbage removal and cargo deliveries.
WEBSITE
http://smartmoverscanada.com/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.